Elonie Pennington
Cracker Barrel Restaurant
Homestead,FL
8
years of professional experience
Dedicated server with strong customer engagement skills, ensuring high satisfaction in fast-paced dining environments. Experienced in cash handling and fostering repeat visits through exceptional service.
Work History
Server
1 Year- Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
- Managed multiple tables effectively, prioritizing tasks to enhance guest experience.
- Collaborated with kitchen staff to maintain efficient food preparation and presentation standards.
- Resolved customer complaints promptly, fostering a positive dining environment and encouraging repeat visits.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Deli Cook
4 Years- Prepared high-quality deli products in compliance with food safety standards.
- Operated slicers, fryers, and grill equipment to efficiently meet customer demands.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Collaborated with team members to optimize workflow during peak service hours.
- Fostered a positive work environment through teamwork, open communication, and constructive feedback among staff members.
- Increased sales volume through consistent upselling of specialty items while maintaining a professional demeanor at all times.
Education
High School Diploma
Medical Billing And Coding - Me
Skills
Exceptional customer service
Hospitality expertise
Guest engagement
High volume dining
Food running
Safe food handling
Cash handling
High-volume service
Sales expertise
Upselling techniques
Service efficiency
Menu knowledge
Timeline
Server
Cracker Barrel Restaurant
01.2017 - 01.2018Read More
Deli Cook
Publix
01.2010 - 01.2014Read More
Florida Technical College
Medical Billing And Coding from Me
Read More
South Dade
High School Diploma
Read More