Eloy Quezada
Thousand Oaks,CA
Summary
Detail-oriented professional recognized for exceptional customer interactions and time management. Proven ability to implement organizational improvements and foster team development, ensuring high standards of service and operational efficiency.
Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.
Overview
4
4
years of professional experience
Work History
Associate
Smart And Final
06.2023 - Current
- Assisted in inventory management and stock replenishment to maintain optimal product availability.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Operated cash register, processed transactions accurately, and ensured balanced cash drawers.
- Collaborated with team members to achieve daily sales goals through effective merchandising strategies.
- Trained new associates on store policies, procedures, and customer interaction techniques.
- Implemented store organization improvements that enhanced workflow efficiency and accessibility of products.
Barista
Sports Academy
02.2022 - 06.2023
- Crafted high-quality beverages, ensuring consistency and adherence to beverage standards.
- Operated espresso machines and brewing equipment efficiently while maintaining cleanliness and safety protocols.
- Provided exceptional customer service, enhancing guest satisfaction through friendly interactions and prompt service.
- Trained junior baristas on beverage preparation techniques and operational procedures, fostering team development.
Education
Moorpark College
Moorpark, CAHigh School Diploma -
Westlake Highschool
Westlake, CA06-2023
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Relationship building
- Flexible schedule
- Workplace safety
Accomplishments
- Supervised team of several staff members.
- Resolved product issue through consumer testing.
Timeline
Associate
Smart And Final
06.2023 - Current
Barista
Sports Academy
02.2022 - 06.2023
Moorpark College
High School Diploma -
Westlake Highschool