Eloise Pangelinan
Bellevue,NE
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
18
18
years of professional experience
Work History
Certified Pharmacy Technician
Walmart
Bellevue, NE
12.2006 - Current
- Provided medication and other healthcare products to customers accurately and efficiently.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Verified accuracy of patient information on prescription orders.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Performed administrative duties such as filing, data entry, answering phones.
- Conducted compliance packaging of prescribed medications into unit dose containers.
- Maintained records of controlled substances dispensed according to state regulations.
- Assisted patients in understanding their medication instructions and usage directions.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
- Resolved customer complaints regarding product quality or quantity issues.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Checked expiration dates on drug products prior to dispensing them to customers.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Generated labels for compounded medications using an automated system.
- Entered patient profile information into computer systems accurately and completely.
- Ensured accurate billing information was included on prescription orders prior to processing them.
- Monitored stock levels of medications in the pharmacy's inventory system.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Maintained clean and organized pharmacy shelving and work areas.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Education
Associate of Applied Science - Pharmaceutical Sciences
Vatterott College - Omaha
Omaha, NE01-2008
Some College (No Degree) - General Studies
Metropolitan Community College
Omaha, NESkills
- Prescription Management
- HIPAA
- Proper labeling procedures
- Aseptic Techniques
- Pharmacy operations
- Point of sale systems proficiency
- Drug Inventory Control
- Problem-solving skills
- Insurance Billing
- Quality assurance and control
- Medication Dispensing
- Filling Prescriptions
- Team Collaboration
- Patient paperwork
- Pharmaceutical Calculations
- HIPAA Regulations
Timeline
Certified Pharmacy Technician
Walmart
12.2006 - Current
Associate of Applied Science - Pharmaceutical Sciences
Vatterott College - Omaha
Some College (No Degree) - General Studies
Metropolitan Community College