Elsa Buhr
Cherokee,IA
Summary
Dedicated and dependable professional with over six years of experience in customer service, team leadership,
and hands-on operations. Recognized for reliability, adaptability, and a strong work ethic across diverse
industries. Passionate about delivering high-quality results and creating positive customer experiences
Overview
9
9
years of professional experience
Work History
Front Desk Associate
AmericInn by Wyndham
04.2025 - 09.2025
- Greeted and assisted guests with check-in and check-out procedures.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Provided accurate information about hotel amenities, services, and local attractions.
- Handled guest complaints professionally, ensuring satisfactory resolutions.
Housekeeping
AmericInn by Wyndham
08.2024 - 04.2025
- Cleaned guest rooms and common areas to maintain high presentation standards.
- Reported maintenance needs and restocked supplies as required.
- Demonstrated reliability and attention to detail in a fast-paced environment.
Greenhouse Worker
Earl May
09.2022 - 08.2023
- Provided exceptional customer service when assisting visitors with plant selections or answering questions about care instructions.
- Monitored plant health and growth, identifying issues and implementing corrective measures.
- Developed visually appealing showroom layouts tailored to seasonal trends.
- Supported pest control efforts through regular inspections and preventive measures.
Server
Chilis Resturant
05.2022 - 08.2023
- Provided exceptional customer service, ensuring guest satisfaction.
- Handled cash transactions accurately, maintaining integrity of cash drawer.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new servers on menu items and service protocols.
Assistant Manager
Subway
02.2021 - 05.2022
- Prepared sandwiches to meet customer specifications and uphold quality standards.
- Ensured accuracy in financial reporting by supervising daily cash activities.
- Managed routine administrative duties by ordering supplies, handling invoices, and reconciling accounts.
- Trained new team members on sandwich preparation and customer service standards.
Kitchen Staff Member
Waterfront Bar & Grill
06.2020 - 09.2020
- Prepared menu items according to established recipes and standards.
- Supported inventory control and ensured efficient stock rotation.
- Operated kitchen equipment safely and effectively, adhering to safety protocols.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Tattoo Apprentice
Rose Gold Studio
03.2019 - 08.2019
- Observed experienced artists to learn techniques and best practices for various tattoo styles.
- Assisted in managing daily operations of the tattoo studio, including scheduling appointments, inventory management, and maintaining cleanliness standards.
- Improved artistic skills through continuous practice and learning from experienced mentors in the industry.
Housekeeping Cleaner
West Oaks Resort
06.2016 - 08.2017
- Led daily cleaning operations and ensured prompt guest service.
- Collaborated with team members to complete deep cleaning projects efficiently.
Education
High School Diploma -
Des Moines Area Community College
Des Moines, IASkills
Customer Service
Leadership
Training & Supervision
Time Management
Reliability
Creative Problem solving
Timeline
Front Desk Associate
AmericInn by Wyndham
04.2025 - 09.2025
Housekeeping
AmericInn by Wyndham
08.2024 - 04.2025
Greenhouse Worker
Earl May
09.2022 - 08.2023
Server
Chilis Resturant
05.2022 - 08.2023
Assistant Manager
Subway
02.2021 - 05.2022
Kitchen Staff Member
Waterfront Bar & Grill
06.2020 - 09.2020
Tattoo Apprentice
Rose Gold Studio
03.2019 - 08.2019
Housekeeping Cleaner
West Oaks Resort
06.2016 - 08.2017
High School Diploma -
Des Moines Area Community College