Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
GeneralManager
Elsa Centeno Pichardo

Elsa Centeno Pichardo

Sylmar,CA

Summary

Proven achiever in sales and customer engagement, I excelled at Resort Stay International by implementing customer loyalty programs and streamlining contract processes, enhancing repeat business. Skilled in sales presentations and objection handling, I boosted efficiency and satisfaction. My expertise in social media marketing and property tours drives tangible results, showcasing a blend of hard and soft skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Timeshare Sales Agent

Resort Stay International
06.2023 - 07.2024
  • Created customer loyalty programs to increase repeat business.
  • Streamlined contract processes for clients, ensuring accuracy and efficiency in completing paperwork.
  • Maintained detailed records of sales activities, using CRM software tools to track progress and manage follow-ups effectively.
  • Organized open houses and property tours for prospective buyers, showcasing key features effectively.

Cashier

Dotty's Casino
01.2023 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate - Dental Assisting

UEI College
Las Vegas, NV

Skills

  • Sales Presentations
  • Objection handling
  • Social Media Marketing
  • Property Tours

Certification

ServSafe Food Handler, ServSafe Managerial Certificate.

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Timeshare Sales Agent

Resort Stay International
06.2023 - 07.2024

Cashier

Dotty's Casino
01.2023 - 06.2023

Associate - Dental Assisting

UEI College

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Elsa Centeno Pichardo