Elsa Diaz De Jesus
El Paso,TX
Summary
Adept Medical Assistant with a proven track record at Mountain View Dermatology, excelling in patient care and EMR/EHR management. Demonstrated ability to maintain HIPAA compliance while fostering patient trust through compassionate communication. Enhanced clinic efficiency and patient satisfaction, contributing to a 20% increase in positive patient feedback. Skilled in clinical documentation and patient scheduling, embodying professionalism and empathy in patient interactions.
Overview
15
15
years of professional experience
Work History
Medical Assistant
Mountain View Dermatology
05.2008 - 09.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Education
Didn’t Complete - Health Promotion
University of Texas At El Paso
El Paso, TXSkills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Reliable team player
- Procedure Assistance
- Electronic Health Records
- Electronic Medical Records
- Compassionate
- Patient Assessments
- Medical Procedures
- Professionalism and Ethics
- Maintaining confidentiality
- Compassionate caregiver
- First Aid
- Sterilization techniques
Languages
Spanish
Elementary
Timeline
Medical Assistant
Mountain View Dermatology
05.2008 - 09.2023
Didn’t Complete - Health Promotion
University of Texas At El Paso
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