Elsa Gonzalez
LAS VEGAS
Summary
Dynamic Program Director at Inspired Alliance Inc, skilled in organizational leadership and staff development. Successfully designed training programs that enhanced team capabilities, while implementing evaluation systems that drove continuous improvement. Expert in relationship building and regulatory compliance, fostering community outreach to boost participation and strengthen connections.
Program management professional with strong track record of driving successful projects and initiatives. Skilled in strategic planning, budget management, and stakeholder engagement. Known for fostering team collaboration and adapting to evolving project requirements, ensuring consistent achievement of objectives. Proven ability in leadership, problem-solving, and delivering impactful results.
Overview
10
10
years of professional experience
Work History
Program Director
Inspired Alliance Inc
06.2021 - Current
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Monitored program performance to identify areas for improvement.
- Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Developed and implemented program evaluation systems to assess program impact.
- Initiated community outreach programs to raise awareness and increase participation, strengthening community relations.
Direct Support Professional
Cross Roads Operations
02.2015 - 09.2019
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Transported clients to medical and dental appointments to provide support.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
Education
Bachelor of Arts - Social Services
University of Nevada, Las Vegas
Las Vegas, NV05-2008
Skills
- Organizational leadership
- Staff development
- Relationship building
- Effective leader
- Task delegation
- Partnership development
- Regulatory compliance
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Native or Bilingual
Timeline
Program Director
Inspired Alliance Inc
06.2021 - Current
Direct Support Professional
Cross Roads Operations
02.2015 - 09.2019
Bachelor of Arts - Social Services
University of Nevada, Las Vegas
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