Elsa Gutierrez

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dinning experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Barback

• Coordinated with servers and bartenders to maintain smooth operation of bar area.
• Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

• Packaged and weighed products for customers and supported individual product selection process.
• Greeted and interacted with diverse customer base, serving needs on individual basis.
• Followed strict food safety protocol as outlined by food handling guidelines.

• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.