Elsa Hendricks
University Of Wisconsin-Madison Housing And Dining
Madison,WI
2
years of professional experience
Work History
Front Desk Worker
7 Months- Assisted students and guests with inquiries, ensuring a welcoming atmosphere at front desk.
- Coordinated communication between departments to address resident needs promptly.
- Resolved conflicts and concerns from residents.
- Trained new staff on front desk procedures.
Dishwasher
3 Months- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Operated dishwashing machinery.
Cashier
5 Months- Greeted customers entering store and responded promptly to customer needs.
- Fielded customer questions and concerns.
- Maintained cleanliness and organization of the store.
- Handled cash and credit card payments.
Education
Bachelor of Arts - History
- Relevant Coursework: Completed all Intermediate Level Language German Classes
High School Diploma
- Ranked in 2nd of class
- 4.45 GPA
- Scored a 5 on the AP German exam
Skills
Hospitality services
Customer service
Problem-solving skills
Active listening
Time management
Mail and packages
Listening skills
Conflict resolution
Accomplishments
- C1 Level Deutsche Sprach Diplom Certification
- Seal of Biliteracy in German and English
Timeline
Front Desk Worker
University Of Wisconsin-Madison Housing And Dining
01.2026 - CurrentRead More
Dishwasher
University Of Wisconsin-Madison Housing And Dining
08.2025 - 11.2025Read More
Cashier
Stein's Garden & Home
05.2024 - 10.2024Read More
University of Wisconsin, Madison
Bachelor of Arts from History
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Milwaukee School of Languages
High School Diploma
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