ELSA PEREIRA
Business Owner
Long Branch,NJ
Summary
Results-driven business owner with expertise in financial planning and property management. Proven ability to enhance operational efficiency and resolve tenant issues promptly.
Overview
30
30
years of professional experience
Work History
Business Owner
V & S Property Management LLC
Long Branch , NJ
04.2022 - Current
- Manage daily operations of property management activities and tenant communications.
- Coordinated maintenance requests and vendor contracts, ensuring timely service delivery and tenant satisfaction.
- Oversee financial planning, budgeting, and expense management for properties.
- Conduct property inspections to ensure compliance with policies and regulations.
- Facilitated lease agreements and tenant onboarding processes, streamlining tenant integration and improving retention.
- Resolve tenant disputes by mediating issues and providing solutions promptly.
- Promoted business on social media platforms, enhancing brand identity and driving revenue growth.
- Negotiate contracts with vendors for supplies and services.
- Reconcile daily sales, prepare bank deposits and assess financial transaction reports.
- Initiated cost-cutting measures while maintaining quality of products and services.
Franchise Owner
V & S Uhaul
Long Branch, NJ
03.2018 - Current
- Executed day-to-day duties with accuracy and efficiency to support franchise operations.
- Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Organized and prioritized tasks to meet service goals and enhance customer experience.
- Assessed customer needs quickly to provide effective solutions.
- Provide excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained and updated databases to ensure accessibility of current information.
Business Owner
V & S Auto Brokers LLC
Long Branch, NJ
02.2018 - Current
- Managed daily operations, ensuring smooth workflow and high productivity.
- Oversaw financial planning, budgeting, and cost control to sustain profitability.
- Trained and mentored staff to improve performance and ensure high service standards.
- Assist customers in selecting quality used vehicles based on their needs.
- Conduct test drives to demonstrate vehicle features and performance.
- Inspect vehicles to ensure they met safety requirements before being sold to customers.
- Assist with pricing strategies for used cars based on make, model, condition, mileage and features.
- Identified customer needs, matched with optimal vehicle options, and negotiated favorable prices.
Senior Property Manager
PRC Group
Red Bank, New Jersey
03.2002 - 10.2021
- Oversaw property maintenance schedules to uphold standards and ensure safety.
- Conducted regular property inspections to identify issues and ensure adherence to quality control standards.
- Collaborated with vendors and contractors for timely service delivery and repairs.
- Prepared budgets and financial reports to monitor property expenses effectively.
- Mentored junior staff in property management best practices and customer service skills.
- Managed monthly rent collections and maintained precise records of payments to support financial transparency.
- Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.
- Addressed tenant complaints promptly to enhance tenant satisfaction and retention.
- Scheduled regular meetings with property owners and investors to discuss performance metrics such as occupancy rate, income generated from rentals.
- Negotiated contracts with vendors for the maintenance of properties.
- Drafted leases and other legal documents associated with renting out properties.
- Collaborated with attorneys regarding legal matters involving the ownership or leasing of property.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
Education
High School Diploma -
Long Branch High School
06-1987
Some College (No Degree) - Accounting And Finance
Brookdale Community College
Skills
- Financial planning
- Financial management
- Accounting management
- Financial administration
- Policies and procedures development
- Property management
- Lease negotiation
- Vendor management
- Vendor relationship management
- Compliance inspection
- Business development
- Purchasing and planning
- Customer relationship management
- Customer relations
- Team leadership
- Staff training
- Negotiation and persuasion
- Problem solving
- Effective communication
- Professional networking
- Driven and determined
Languages
English
Professional
Spanish
Professional
Portuguese
Professional
Websites
Accomplishments
Uhaul - Recognition Outstanding Service - Top 5 in the country
2021 - 2025 Dealer Partner of the Year (Proguard Warranty)
World Wide Women's Association
BBB - A+ Customer Review
Member
- Tressure for "LeTip of Long Branch / Fort Monmouth
- Board Member "Greater Long Branch Chamber of Commerce"
- 2011 & 2020 - President "Long Branch Portuguese Club"
References
References available upon request.
Education and Training
other,other
Timeline
Business Owner
V & S Property Management LLC
04.2022 - Current
Franchise Owner
V & S Uhaul
03.2018 - Current
Business Owner
V & S Auto Brokers LLC
02.2018 - Current
Senior Property Manager
PRC Group
03.2002 - 10.2021
High School Diploma -
Long Branch High School
Some College (No Degree) - Accounting And Finance
Brookdale Community College
Affiliations
- LeTip of Long Branch / Fort Monmouth (Treasure)
- Greater Long Branch Chamber of Commerce (Board Member)
- 2011 & 2020 Long Branch Portuguese Club (President)
Interests
My interests include traveling, reading, learning about different cultures, motivating others, working out at the gym, and spending time with family
Quote
Start where you are. Use what you have. Do what you can.
Arthur Ashe