Elsa Tapia
Bachlors In Law/ Legal Studies
Tucson
Summary
Dynamic professional with a proven track record at the Arizona Department of Economic Security, excelling in problem-solving and customer service. Recognized for fostering teamwork and collaboration while managing time effectively. Adaptable and skilled in technology, I consistently deliver exceptional results in fast-paced environments, ensuring operational efficiency and customer satisfaction.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
2
2
Languages
Work History
DES Eligibility
Arizona Department of Economic Security
08.2024 - 07.2025
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Cashier Team Lead
University of Arizona
08.2022 - 05.2024
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted customers by answering questions and fulfilling requests.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Contributed to a positive work environment by proactively addressing conflicts among team members.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Learned duties for various positions and provided backup at key times.
Education
Bachelor of Arts - Law
University of Arizona
Tucson, AZ05-2025
Skills
Computer skills
Teamwork and collaboration
Customer service
Problem-solving
Time management
Flexible and adaptable
Multitasking Abilities
Organization and time management
Supervision and leadership
Friendly, positive attitude
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
DES Eligibility
Arizona Department of Economic Security
08.2024 - 07.2025
Cashier Team Lead
University of Arizona
08.2022 - 05.2024
Bachelor of Arts - Law
University of Arizona
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