Adapted to each customer and set proper expectations
Overcame customer objections by listening to concern and offering meaningful resolutions.
Evaluated customer purchase requirements and recommended best-fit company offerings.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
INSURANCE SALES AGENT
State Farm Jose Cerda Agency
08.2021 - 11.2021
Monitored customer feedback and identified areas of improvement.
Researched and identified potential new markets.
Calculated premiums and established payment methods for sales.
SALES REPRESENTATIVE MANAGER
Royan Car Sales Dealer
07.2016 - 07.2021
Sell cars, promote them on different online platforms, manage the website, accounts receivable and pay, payments to suppliers and employees
Resolution of disputes with clients, replacement orders and purchases.
ACCOUNTING MANAGER
Travel Agency Cubanacan
02.2007 - 11.2014
Budget preparation and analysis, revenue accounting, receipts and journal entries
Control and expense accounts, tax and accounting close
Multipurpose personalized assistance coordinator in tourism, sale of tickets and making flight manifests.
Education
SCHOOL HOSPITALITY AND TOURISM COMODORO
La Habana, Cuba
12.2007
GED -
SENIOR TECHNICIAN IN ACCOUNTING AND FINANCE
La Habana, Cuba
07.2002
Skills
Account Reconciliation
Staff Management
Internal Controls
Tax Preparation
Payroll Processing
Databases
Notary License
Customer Service
Payment Collection
Certification
INTERNAL CONTROL Comprehensive analysis of accounts and counterparties to be able to control accounting shortages or errors at any scale in systems or flickers AB English (B2) 09/2007 - 12/2007 (4 months)
Multiline Insurance License
Sales Seguros Insurance , Progressive Casualty Insurance - 2023,2024-2025 Elite and Top Performer every months , Sale Battle Contender 2024.
Languages
Spanish
Native or Bilingual
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart Time
Work Location
RemoteHybrid
Important To Me
Work-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time off401k match
Quote
Wanderer, there is no path, the path is made by walking.