Elsey Arreola
San Jose,CA
Summary
Dynamic recruitment professional with a strong background in recruitment coordination, optimizing hiring processes for enhanced efficiency and effectiveness. Proven ability to facilitate seamless communication between hiring managers and candidates, ensuring a positive experience for all parties. Expertise in candidate sourcing and interview scheduling contributes to the successful placement of top talent. Committed to leveraging strategic insights to drive organizational success through effective talent acquisition.
Overview
6
6
years of professional experience
Work History
Recruitment Coordinator
American Labor Pool
01.2022 - 05.2026
- Led end-to-end recruitment efforts, including client consultations, candidate sourcing, and new hire onboarding.
- Facilitated the hiring of over 200 employees for diverse projects and industries, contributing to organizational growth.
- Managed interview scheduling, calendar coordination, and resolved scheduling conflicts efficiently.
- Maintained comprehensive applicant tracking system records, ensuring compliance with organizational policies and procedures.
Dispatcher
American Labor Pool
01.2022 - 05.2026
- Coordinated daily logistics and scheduling of personnel and equipment, ensuring timely and efficient allocation of resources.
- Acted as the primary point of contact for employees and clients regarding scheduling changes, urgent staffing requests, and operational issues.
- Monitored and managed real-time work order updates, optimizing workflows and minimizing disruptions in workforce delivery.
- Maintained detailed records of dispatch activities and communications, supporting accurate reporting and accountability.
- Investigated injury reports by gathering and analyzing testimonies from supervisors and employees.
Customer Service Representative
American Labor Pool
07.2020 - 01.2022
- Delivered exceptional customer support via phone, email, and chat, demonstrating strong interpersonal and communication skills in both Spanish and English.
- Developed and implemented training materials for new customer service representatives, fostering team cohesion and performance.
- Collaborated with a team of 5+ to facilitate the integration of potential employees into the workforce.
- Revised job descriptions to enhance the talent pool and improve recruitment outcomes.
Education
Bachelor of Arts - Anthropology
San Jose State University
Skills
- Microsoft Office and G-Suite
- Strong interpersonal and communication skills
- Recruitment and Talent Management
- Fluent in English and Spanish
- Customer relations
- Data entry
- Professional telephone demeanor
- Customer education
Timeline
Dispatcher
American Labor Pool
01.2022 - 05.2026
Recruitment Coordinator
American Labor Pool
01.2022 - 05.2026
Customer Service Representative
American Labor Pool
07.2020 - 01.2022
Bachelor of Arts - Anthropology
San Jose State University