Elsy Benitez
Huntington Station
Summary
Detail-oriented server with exceptional customer service and cash handling skills. Proven ability to enhance guest engagement and satisfaction, ensuring memorable dining experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Server
Fogo De Chao
08.2025 - Current
- Provided exceptional customer service to enhance dining experiences.
- Maintained cleanliness and organization of tables and dining areas.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in managing inventory and restocking supplies as needed.
- Adapted to fast-paced environment while handling multiple tables efficiently.
- Processed customer orders accurately using point-of-sale system.
- Resolved guest complaints promptly to maintain satisfaction levels.
- Supported training of new staff on service protocols and standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Bussed and reset tables to keep dining room and work areas clean.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Checked guests' identification before serving alcoholic beverages.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Answered customers' questions, recommended items, and recorded order information.
Medical Lab Assistant
Wilson Tech
17 Westminster Ave, Dix Hills, Ny 11746
02.2024 - 06.2025
- Assisted in patient intake, ensuring accurate data entry and efficient workflow.
- Administered medications and vaccinations under physician supervision, adhering to safety protocols.
- Managed appointment scheduling, optimizing daily patient flow and reducing wait times.
- Conducted routine laboratory tests and analyzed results with attention to detail.
- Collaborated with healthcare team to develop patient care plans, promoting comprehensive care.
- Maintained cleanliness and organization of medical equipment and examination rooms for safety.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted in specimen processing and preparation for diagnostic testing
- Maintained laboratory equipment to ensure optimal performance and reliability
Education
High School Diploma -
Huntington High School
188 Oakwood RD Huntington, NY 11743 United States06.2025
Medical Assistant - Medical Assistant
Wilson Tech
11 Westminster Ave, Dix Hills, NY 1174606.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
- Certified medical assistant ,at Wilson tech
Languages
Spanish
Native or Bilingual
Timeline
Server
Server
08.2025 - Current
Medical Lab Assistant
Wilson Tech
02.2024 - 06.2025
High School Diploma -
Huntington High School
Medical Assistant - Medical Assistant
Wilson Tech