Elsy Perla
League City,TX
Summary
Results-driven professional with extensive experience in retail operations and customer service. Skilled in team training, inventory management, and Computer navigation. Detail-oriented individual with proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Lead Sales Associate
Blufox Mobile
2023.10 - 2025.09
- Led daily operations to drive sales and enhance customer satisfaction.
- Creating and Adjusting Team work schedule
- Trained and mentored new associates on product knowledge and sales techniques.
- Collaborated with management to implement promotional strategies and marketing initiatives.
- Analyzed sales trends to optimize inventory management and product placement.
- Developed strong relationships with customers to foster loyalty and repeat business.
- Provided exceptional customer service, resolving issues efficiently and effectively.
Server
The Famous Crab
2021.09 - 2023.10
- Delivered exceptional customer service in high-volume dining environment.
- Coordinated food orders with kitchen staff to ensure timely delivery and accuracy.
- Trained new servers on menu knowledge and service standards to enhance team performance.
- Managed table assignments and prioritized guest needs for optimal dining experience.
- Resolved guest complaints promptly, enhancing customer satisfaction and loyalty.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Clerk
A1 Personnel
2021.10 - 2023.01
- Processed and organized incoming documents efficiently to maintain accurate records.
- Assisted in data entry tasks, ensuring precision and consistency throughout documentation.
- Managed inventory updates, contributing to streamlined operations and reduced discrepancies.
- Coordinated communications between departments to enhance workflow effectiveness.
- Monitored daily office activities, identifying areas for operational enhancements and efficiencies.
Education
High School Diploma -
J Frank Dobie High School
Houston, TX2021-05
Skills
- Customer service
- Retail store operations
- Cash handling
- Opening and closing procedures
- Team leadership
- Multi-tasking
- Dual-Monitor Use
- Inventory control
- Shift scheduling
- Customer satisfaction
- Telephone etiquette
- Database entry
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lead Sales Associate
Blufox Mobile
2023.10 - 2025.09
Clerk
A1 Personnel
2021.10 - 2023.01
Server
The Famous Crab
2021.09 - 2023.10
High School Diploma -
J Frank Dobie High School