Elton Goncalves
Boston,MA
Summary
Proven professional with a solid background in transportation and customer service, exemplified during my tenure at Furniture Jerusalem. Expert in navigational systems and GPS, ensuring timely and safe deliveries. Demonstrated exceptional relationship-building skills, contributing to enhanced customer satisfaction. Renowned for maintaining a clean driving record and adapting to diverse driving conditions efficiently.
Overview
15
15
years of professional experience
Work History
Driver
Furniture Jerusalem
10.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Laundry and Dry Cleaning Assistant
UniFirst
07.2023 - 10.2024
- Maintained a safe and efficient work environment by adhering to company guidelines and cleaning protocols.
- Demonstrated adaptability by quickly learning new techniques and technologies related to laundry and dry cleaning processes.
- Contributed to team efficiency by effectively communicating with coworkers and supervisors, ensuring seamless workflow between departments.
- Played a vital role in upholding company reputation by resolving client complaints professionally, rectifying any errors or dissatisfaction promptly.
Driver's Assistant
Empreitel Figueredo
05.2017 - 06.2023
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Loaded products or packages onto trucks and organized items according to preset sorting procedures.
- Displayed very good communication and customer service skills.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
Driver
Self Employe
12.2015 - 08.2017
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Auxiliary Worker
Enapor
04.2010 - 11.2014
- Contributed to improved customer satisfaction by providing excellent service and addressing client needs promptly.
- Assisted in the coordination of events and meetings, ensuring smooth execution and positive outcomes.
- Provided support for special projects, enabling successful completion within deadlines.
- Made necessary adjustments to operational equipment in accordance with procedures.
- Managed administrative duties, such as filing and data entry, resulting in streamlined office operations.
Education
Abrolhos
Cabo Verde Santiago 08.2013
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Safety management
- Driving in adverse conditions
- Navigational systems and GPS
- Transportation
- Traffic law observation
- Vehicle maintenance
- Commercial driving
- Relationship building
- Accident prevention
- Adaptable driving techniques
- Schedule management
Timeline
Driver
Furniture Jerusalem
10.2024 - Current
Laundry and Dry Cleaning Assistant
UniFirst
07.2023 - 10.2024
Driver's Assistant
Empreitel Figueredo
05.2017 - 06.2023
Driver
Self Employe
12.2015 - 08.2017
Auxiliary Worker
Enapor
04.2010 - 11.2014
Abrolhos
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