Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Elton Sherwood

Eldorado

Summary

Dynamic Sales Manager with a proven track record at Charley's Appliance & Mattress Gallery, excelling in relationship building and sales team training. Adept at developing strategies that enhance customer engagement and drive revenue growth. Recognized for persuasive negotiations and effective communication, consistently achieving sales targets and fostering team collaboration. Customer relationships are very important to me.

Overview

24
24
years of professional experience

Work History

Sales Manager

Charley's Appliance & Mattress Gallery
11.2019 - Current
  • Assisted in developing sales strategies to improve customer engagement
  • Supported team members in achieving weekly and monthly sales targets
  • Conducted market research to identify new business opportunities
  • Collaborated with marketing to create promotional materials for product launches
  • Build a relationship with customers.
  • Help set up service and deliveries for customers.

Home Health Caregiver

Self Employed Services
01.2014 - 11.2019
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
  • Prepare meals daily and fulfill their needs.
  • Spend quality time with them.

Cleaning Technician

Good To Be Clean
01.2013 - 01.2014
  • Executed thorough cleaning and sanitization in residential and commercial environments to ensure high cleanliness standards.
  • Operated specialized equipment and tools, including floor scrubbers and vacuum systems, for efficient cleaning processes.
  • Trained new staff on safety protocols, equipment use, and effective cleaning techniques to enhance team capabilities.
  • Implemented inventory management practices for cleaning supplies, ensuring adequate stock levels and cost-effective usage.

Health Care Aide

Creative Community Living Services
01.2012 - 12.2013
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Maintained clean, safe, and well-organized patient environment.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
  • Participated in ongoing training opportunities to stay current with best practices in health care aide services.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Wireless Sales Consultant

T2 Wireless/Verizon
01.2011 - 01.2012
  • Cultivated customer relationships through personalized consultations and product recommendations.
  • Demonstrated in-depth knowledge of wireless products, plans, and promotions to enhance customer satisfaction.
  • Managed inventory levels effectively to ensure availability of top-selling products and accessories.
  • Trained new team members on sales techniques and customer service standards to improve overall performance.
  • Implemented streamlined sales processes that increased efficiency and reduced transaction times for customers.
  • Analyzed market trends to identify opportunities for upselling and cross-selling in competitive environments.
  • Developed a deep understanding of the latest wireless technology trends to stay ahead in the competitive market.
  • Boosted sales revenue by consistently meeting and exceeding sales targets for smartphones, accessories, and service plans.
  • Assisted customers with device troubleshooting, offering prompt resolution of technical issues to maintain high levels of customer satisfaction.

Retail Sales Associate

Radio Shack Dealer
07.2010 - 01.2011
  • Delivered exceptional customer service, ensuring positive shopping experiences for all patrons.
  • Managed inventory levels, conducting regular stock checks to maintain product availability.
  • Assisted in visual merchandising efforts, enhancing store presentation and product placement.
  • Trained new associates on sales techniques and store policies, fostering team collaboration.
  • Processed transactions accurately using point-of-sale systems, maintaining cash handling procedures.
  • Developed strong product knowledge across various categories, enabling informed customer recommendations.
  • Greeted customers and helped with product questions, selections, and purchases.

Support Manager

Walmart
01.2002 - 07.2010
  • Streamlined support processes to enhance team efficiency and service delivery.
  • Mentored staff in best practices for customer interaction and problem resolution.
  • Led initiatives to improve customer satisfaction through feedback analysis and action plans.
  • Developed training materials to onboard new team members effectively and consistently.
  • Collaborated with cross-functional teams to address operational challenges and implement solutions.
  • Managed daily operations to ensure smooth functioning of the support department.
  • Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
  • Mentored junior staff members, providing guidance and coaching to enhance their skillsets and career progression potential.
  • Coached employees through day-to-day work and complex problems.
  • Helped with stocking products on the shelves.

Education

No Degree - Physical Education And Coaching

Wichita State University
Wichita, KS

Associate in General Studies - Physical Education And Coaching

Butler County Community Colleg
El Dorado, KS
05-1997

High School Diploma -

Circle High School
Towanda, KS
05-1995

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Verbal and written communication
  • Product knowledge
  • Sales expertise
  • Sales presentations
  • Client relationship management
  • Positive and upbeat
  • Direct sales
  • Sales process
  • Goal setting
  • Rapport and relationship building
  • Persuasive negotiations

Languages

English
Full Professional

Interests

  • Video Gaming
  • Music
  • Watching Movies and TV Shows
  • Swimming
  • I enjoy helping others and giving back to the community
  • Cooking
  • Playing Sports

Timeline

Sales Manager

Charley's Appliance & Mattress Gallery
11.2019 - Current

Home Health Caregiver

Self Employed Services
01.2014 - 11.2019

Cleaning Technician

Good To Be Clean
01.2013 - 01.2014

Health Care Aide

Creative Community Living Services
01.2012 - 12.2013

Wireless Sales Consultant

T2 Wireless/Verizon
01.2011 - 01.2012

Retail Sales Associate

Radio Shack Dealer
07.2010 - 01.2011

Support Manager

Walmart
01.2002 - 07.2010

No Degree - Physical Education And Coaching

Wichita State University

Associate in General Studies - Physical Education And Coaching

Butler County Community Colleg

High School Diploma -

Circle High School

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