Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elvae Harris

Killeen,TX

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

8
8
years of professional experience

Work History

Cook

IHOP
Tucson, AZ
12.2022 - 09.2023
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Ordered supplies as needed for the kitchen.

Customer Service Representative

Harte Hanks
Austin, TX
08.2015 - 02.2017
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

Associate of Applied Science - Information Science

ITT Technical Institute
Tucson, AZ
06-1997

Skills

  • Call Center Operations
  • Persuasive attitude
  • Excellent problem-solving abilities
  • Customer management procedures knowledge
  • Customer Support
  • Data Entry
  • Customer Response

Timeline

Cook

IHOP
12.2022 - 09.2023

Customer Service Representative

Harte Hanks
08.2015 - 02.2017

Associate of Applied Science - Information Science

ITT Technical Institute

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Elvae Harris