Elvia Rhodes
@ Concord, CA 94519 925-852-4612 rhodeselvia780@gmail.com
Dedicated Assistant Property Manager enthusiastic about meeting all kinds of people and familiar with creating successful resident retention programs.
Knowledgeable in Apartment Leasing. Successful career history comprising more than 8 years. Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough. understanding of housing laws and resident management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills and eager to secure entry-level as Assistant Manager position. Ready to help team achieve company goals.
SKILLS
Sales
Leasing and sales
Budgeting
Telephone and email etiquette
Property Management
Administrative support
Scheduling
Marketing and advertising
Appointment Setting
Overview
8
8
year of professional experience
Work History
Property Manager
Renoir Staffing, LLC
Alameda, CA
06.2023 - Current
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns
Toured the property with prospective tenants and provided a wealth of information regarding its key features
Resolved conflicts between tenants regarding noise, encroachment, and parking
Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts
Invited prospects to fill out application upon completion of property tour.'
Registered clients on database to enable tracking history and maintain updated records.
Leasing Agent
J Williams Staffing
Pleasanton, CA
12.2022 - 04.2023
Escalated major issues to property manager for immediate remediation
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts
Followed up on delinquent tenants and coordinated collection procedures
Showed apartments to potential tenants and answered questions regarding community
Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service
Completed final move-out walk-throughs with tenants to identify required repairs
Resolved conflicts between tenants regarding noise, encroachment, and parking
Communicated effectively with owners, residents, and on-site associates
Collected and maintained careful records of rental payments and payment dates.
Education
High School Diploma - undefined
Santa Paula High School
Skills
Bilingual
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Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
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