Elvia Uvalle
Pearland,TX
Summary
Dynamic and detail-oriented professional with extensive experience at Oral Surgery Partners, excelling in office administration and customer service. Proven ability to enhance workflow efficiency through effective appointment scheduling and organization. Strong communication skills complemented by adeptness in data entry and payment processing, ensuring a seamless patient experience.
Overview
10
10
years of professional experience
Work History
Receptionist
Oral Surgery Partners
Houston, TX
05.2021 - Current
- Managed multi-line phone system, ensuring prompt communication with patients and staff.
- Scheduled appointments using electronic health record software, optimizing daily office workflow.
- Provided exceptional customer service, addressing patient inquiries and concerns effectively.
- Maintained organized patient files, ensuring accuracy and confidentiality of sensitive information.
- Implemented office supply inventory system, reducing costs through efficient resource management.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Caregiver
In Home Attendant Services
Pearland, TX
03.2020 - 12.2023
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medications as prescribed, maintaining accurate medication records.
- Provided emotional support and companionship, fostering positive client relationships.
- Coordinated transportation for appointments, enhancing client mobility and access to care.
Medical Assistant
Cornelia L Agent MD
Alvin, TX
11.2020 - 04.2021
- Conducted basic lab tests and administered injections under physician supervision.
- Educated patients on treatment plans and medication usage, fostering adherence to care protocols.
- Coordinated communication between patients and healthcare providers to address concerns promptly.
- Streamlined inventory management processes for medical supplies, reducing waste and costs.
Medical Assistant
Dr. Zhora Siddiqi
Webster, TX
09.2016 - 10.2019
- Assisted in patient intake and documentation, ensuring accuracy of medical records.
- Supported physicians during examinations and procedures, enhancing patient care quality.
- Managed scheduling of appointments, improving office efficiency and patient flow.
- Maintained cleanliness and organization of medical equipment and exam rooms.
Education
Brightwood College
Friendswood, TXHigh School Diploma -
Pearland High School
Pearland, TXSkills
- Organization skills
- Telephone skills
- Data entry
- Verbal and written communication
- Appointment scheduling
- Office administration
- Payment processing
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Oral Surgery Partners
05.2021 - Current
Medical Assistant
Cornelia L Agent MD
11.2020 - 04.2021
Caregiver
In Home Attendant Services
03.2020 - 12.2023
Medical Assistant
Dr. Zhora Siddiqi
09.2016 - 10.2019
Brightwood College
High School Diploma -
Pearland High School