Elvie Dimaano
Saint Augustine
Summary
Outgoing and personable professional with several years of experience in food service establishments driven by customer satisfaction. Dependable and flexible individual employs strong problem-solving and time management skills. Integrates personal connection to customers with discipline and expertise in food preparation and service.
Talented professional consistently handles high-volume over long shifts while keeping focus. Background communicating clearly to complete orders. Multitasker with history of supporting team and customer needs.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Lead Caterer
Pumpernickel LTD
Toronto
01.2019 - 03.2020
- Supervised catering staff to ensure efficient service delivery during events.
- Coordinated event logistics, including menu planning and setup requirements.
- Managed inventory and procurement of food supplies and catering equipment.
- Implemented food safety protocols to maintain high standards of hygiene.
- Provided exceptional customer service by responding promptly to inquiries about services offered.
- Trained new employees to perform duties.
- Explained goals and expectations required of trainees.
Caterer
Pumpernickel LTD
Toronto
07.2008 - 10.2014
- Tailored to client preferences and dietary restrictions.
- Trained new staff on food safety and hygiene standards in the kitchen.
- Ensured compliance with health regulations during food preparation and service.
- Prepared food items for catering events including salads, sandwiches, appetizers, entrees, and desserts.
- Maintained cleanliness of kitchen area before, during and after catered events.
- Coordinated logistics for food preparation and delivery to various venues.
- Supervised kitchen staff to ensure efficient food production processes.
Education
Bachelor of Science - Business Management
Sacred Heart College
Lucena City, Philippines 06.1996 - 05.2000
Skills
- Food safety
- Customer service
- Catering operations
- Health compliance
Timeline
Lead Caterer
Pumpernickel LTD
01.2019 - 03.2020
Caterer
Pumpernickel LTD
07.2008 - 10.2014
Bachelor of Science - Business Management
Sacred Heart College
06.1996 - 05.2000