ELVIN OSBORNE

• Assessed customer needs, recommended suitable products and services, and executed vehicle services accurately and within established timelines.
• Provided exceptional service by addressing customer concerns and resolving issues.
• Assisted customers with tire selection and vehicle maintenance inquiries.
• Collaborated with team members to ensure efficient workflow and service delivery.

• Served customers by locating automotive performance parts and chemicals per provided information, processing payments, placing orders, following up with vendors on orders, and tracking packages to ensure timely delivery.
• Located automotive performance parts and chemicals, processed payments, placed orders, and provided customer service via telephone calls to meet customer needs.
• Assisted customers in selecting the right engine parts for their needs.
• Managed inventory levels to ensure product availability and accuracy.
• Processed sales transactions efficiently using point-of-sale systems.

• Serve customers by providing product knowledge and service information; Resolve product and service problems; Process product returns and exchanges; Open customer accounts by recording customer information; Maintain customer accounts by updating account information; Recommended products and services based on customer information and needs.
• Leveraged cashier skills to enhance customer experience and satisfaction.
• Outlined key responsibilities and duties to ensure smooth store operations.
• Cashier, stocking, problem-solving

Prepared store nightly for next day's customers, enhancing shopping experience; Processed freight and created new displays on end caps to highlight promotions and increase visibility; Stock shelves with merchandise in a stable manner; Zoned store by bringing stocked items forward, maintaining organized and visually appealing shelves; Ensure that individual items are in their correct locations; Follow safe work practices by keeping work areas free of debris such as plastic and cardboard used to package merchandise; Use pallet jacks to carefully transport pallets of stock from one location to another.

• Skills Used
• Efficiency, Punctuality, Multi-tasking
• Ensured accurate placement of individual items in designated locations.
• Followed safe work practices by keeping work areas clear of debris.
• Utilized pallet jacks to transport pallets of stock efficiently between locations.

• Resolved customer issues, trained and mentored customer service representatives, and processed refunds to enhance team effectiveness and customer satisfaction.
• Managed customer service operations, ensuring delivery of high-quality support.
• Applied problem-solving skills to address customer issues efficiently.
• Problem solving, till dropping, bank deposit preparation, inventory rotation, stocking, cashier