Elvira Amigon
Brooklyn,NY
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Professional
Manhattan Spine Rehabilitation
New York
06.2024 - Current
- Attended patients and coordinated practitioner rotation for patient support
- Proficiently streamlined information through ChiroTouch software, for patient check-in, documentation, insurance updates and billing
- Compiled electronic data to generate systemized demographic reports, appointment schedules and financial summaries with 100% accuracy within pressing timeframes
- Connected with insurance agents to update verification records and patient service timelines
- Collaborated with professionals to maintain a hygienic, hospitable environment for patients
Front Desk
European Wax Center
New York
10.2023 - 06.2024
- Handled incoming, outgoing and transferable telephone calls with customer satisfaction core of over 95%
- Managed appointment scheduling within the available client and personnel availability
- Resolved customer-reported concerns and managed recommendations professionally
- Processed payments using cash registers or point-of-sale systems.
Sales Advisor
H&M
Wilkes Barre, PA
09.2022 - 04.2023
- Sought information regarding store products and services, allowing expertise in client education and sales expansion
- Managed financial transactions while maintaining excellent rapport with clients and personnel
- Developed relationships with new and existing clients through contact management systems.
Education
Bachelor of Science - Advertising and Marketing Communications
Fashion Institute of Technology
New YorkCertificate - Digital Marketing
New York University
New York01.2023
Skills
- Microsoft Office
- Digital Marketing
- Insurance Verification
- Data Organization
- Critical thinking
- Bilingual
- Adaptability
- Attention to Detail
- Interpersonal Communication
- Time Management
- Problem Solving
- POS System
- Upselling strategies
Certification
- Digital Merketing- NYU
- CNA Training
- NYS Guard Card
References
References available upon request.
Timeline
Administrative Professional
Manhattan Spine Rehabilitation
06.2024 - Current
Front Desk
European Wax Center
10.2023 - 06.2024
Sales Advisor
H&M
09.2022 - 04.2023
Bachelor of Science - Advertising and Marketing Communications
Fashion Institute of Technology
Certificate - Digital Marketing
New York University
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