Maryann Carrigan
Dundalk,MD
Summary
Professional administrative support specialist with comprehensive experience in managing office operations, coordinating schedules, and facilitating communication. Adept at streamlining processes, ensuring efficient workflows, and maintaining high standards of accuracy and confidentiality. Strong team player, adaptable to changing needs, and focused on achieving results through effective collaboration. Skilled in Microsoft Office Suite, database management, and customer service, with proactive approach to problem-solving and project management.
Overview
36
36
years of professional experience
Work History
Administrative Professional
NIDA-National Institute on Drug Abuse
Baltimore, MD
05.1999 - 04.2025
- Company Overview: National Institutes of Health
- Carries out a wide range of administrative assignments to support the effectiveness and efficiency of NIDA’s scientific mission for several Scientific Sections
- Administrative duties include but not limited to: Domestic, foreign & sponsored travel services, files and records maintenance, power point presentations, meeting & event planning & coordination, calendar & project maintenance, purchasing (credit card holder) and procurement, property management and equipment maintenance, budget formulation and tracking, human resources (e.g., packages for recruitment, appointment, extension, pay increase, etc.; new employee orientation; training and development; performance plans; employment close-out; pay, time & leave reconciliation, etc.)
- Streamlined office procedures by implementing efficient filing systems and organizational strategies.
- Updated internal databases with employee information changes including promotions, transfers, or terminations ensuring accuracy throughout the organization''s systems.
- Handled confidential documents with discretion while managing sensitive information on behalf of executives or clients.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Office Manager
NIDA-National Institute on Drug Abuse
05.1997 - 01.1999
- Company Overview: NOVA Research Company
- Provides supervision and technical support to the administrative staff
- Maintains knowledge of their job functions and duties
- Responsible for identification and resolution of staff’s conflicts and/or concerns
- Yearly assessments and evaluations
- Provides support to the Subject Recruiting Contract of the NIDA Addiction Research Center, complete requisite admission paperwork/or inpatient/outpatient studies, coordinates the time of admissions and consent procedures between clients, scientist and medical doctors
- Contacts MRI's to clear subjects as needed and assemble all admission hard charts
- Maintains recruitment forms and office equipment, file labs into medical records, place recruiting advertisements, draft verification letters
- Responsible for compiling data, typing and printing the following reports: Weekly, WARD Census Report, Monthly Activity, Monthly Census, Advertisement and Budgeting
- Maintain subject data base, which includes typing client information into database on a daily basis as well as entering disposition of their previous/current status
- Received and maintains mail, maintains supervisors’ calendar and arrange travel
- NOVA Research Company
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Administrative Assistant
NIDA-National Institute on Drug Abuse
03.1996 - 05.1997
- Company Overview: NOVA Research Company
- Providing support to Subject Recruiting Contract of NIDA Addiction Research Center, complete requisite admission paperwork for inpatient/outpatient studies, coordinates time of admissions and consent procedures between clients, scientist and medical doctors
- Contact MRI's to clear subjects as needed and assemble all admission hard charts
- Maintain recruitment forms and office equipment, file labs into medical records, place recruiting advertisements, draft verification letters
- Responsible for compiling data and printing the following reports: Weekly Report, Weekly WARD Census Report, Monthly Activity Report, Monthly Census Report and Advertisement Report
- Maintain subject data base, which includes entering client information into database on a daily basis as well as entering disposition of their previous/current status allowing up to minute information on subject and study status
- NOVA Research Company
Receptionist/Recruiting Support
NIDA-National Institute on Drug Abuse
04.1994 - 03.1996
- Company Overview: NOVA Research Company
- Receives incoming calls, maintain client signup sheet and greet all clients
- Process 'Vay 1' paperwork and schedule 'Vay 2' appointments, drafts verification letters for clients and serves as backup to the Administrative Assistant, Financial Disbursement and Recruiting Staff
- Maintain subject data base, which includes entering client information into database on a daily basis as well as entering disposition of their previous/current status allowing up to minute information on subject and study status
- Assemble all inpatient medical/disqualified charts, coding of database sheets, print all information needed from recruitment database for weekly/monthly reports and prepare monthly activity report
- NOVA Research Company
Quality Control Administrator
Prudential Insurance Company
06.1993 - 04.1994
- Responsible for requesting medical records from physicians so that patient care could be reviewed and data could be collected for future studies
- Created graphs using Harvard Graphics
- Maintained tracking sheet for quality-of-care request, supervised Clerical/temporary personnel, collected and entered data for Hedis studies, prepared medical charts for Del Marva reviews and assistant to Quality Control Manager
Financial Disbursement/Secretary
NIDA-National Institute on Drug Abuse
07.1991 - 06.1993
- Company Overview: NOVA Research Company, Ltd
- Receive and verify payment vouchers for research subjects, maintain accurate records of earned monies and payment schedule, prepare financial reports for petty cash and checking reimbursement, calculate monthly payout totals, by stud; and provide a written report to Project Director
- Administer accounts payable, pay research subjects for study participation, keep record for incoming and outgoing cash, administer the Shipley Institute Living Scale (paper version) and the computerized version of scl-90R, answer phones, administer general telephone screenings when recruiters were unavailable, enter subject demographic information into computerized database, and all other duties assigned
- NOVA Research Company, Ltd
Financial Disbursement/Secretary
National Institute on Drug Abuse
09.1989 - 07.1991
- Company Overview: National Institutes of Health
- Carries out a wide range of administrative assignments to support the effectiveness and efficiency of NIDA’s scientific mission for several Scientific Sections
- Administrative duties include but not limited to: Domestic, foreign & sponsored travel services, files and records maintenance, power point presentations, meeting & event planning & coordination, calendar & project maintenance, purchasing (credit card holder) and procurement, property management and equipment maintenance, budget formulation and tracking, human resources (e.g., packages for recruitment, appointment, extension, pay increase, etc.; new employee orientation; training and development; performance plans; employment close-out; pay, time & leave reconciliation, etc.)
- Streamlined office procedures by implementing efficient filing systems and organizational strategies.
- Updated internal databases with employee information changes including promotions, transfers, or terminations ensuring accuracy throughout the organization''s systems.
- Handled confidential documents with discretion while managing sensitive information on behalf of executives or clients.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
Business Vocational Degree -
St. Elizabeth Business School
Baltimore, MD05.1981
Skills
- Expense reporting
- Document management
- Travel arrangements
- Budgeting assistance
- Computer skills
- Office administration
- Microsoft Excel
- Office management
- Excel spreadsheets
- Administrative support
- Microsoft Office Suite
- Microsoft PowerPoint
- Supervising staff
- Employee timesheet processing
- Scheduling
- Microsoft Word
Personal Information
Title: Administrative Professional
Timeline
Administrative Professional
NIDA-National Institute on Drug Abuse
05.1999 - 04.2025
Office Manager
NIDA-National Institute on Drug Abuse
05.1997 - 01.1999
Administrative Assistant
NIDA-National Institute on Drug Abuse
03.1996 - 05.1997
Receptionist/Recruiting Support
NIDA-National Institute on Drug Abuse
04.1994 - 03.1996
Quality Control Administrator
Prudential Insurance Company
06.1993 - 04.1994
Financial Disbursement/Secretary
NIDA-National Institute on Drug Abuse
07.1991 - 06.1993
Financial Disbursement/Secretary
National Institute on Drug Abuse
09.1989 - 07.1991
Business Vocational Degree -
St. Elizabeth Business School