Rebecca Vance

Managed purchase card accounts, including creating accounts and processing credit limit adjustments.

Assist with mail and shipments. Assign WEX cards. Take care of ado/ azure tickets. Assign projects to FMDC and report issues with the building.Admin. for the Amazon Prime Business accounts.

Administered testing procedures, maintained digital filing systems, and executed various administrative tasks.

• Managed various communication channels like phone lines, radio frequencies, and dispatch systems.
• Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
• Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
• Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.