Cassandra Snipes
Waco,TX
Summary
Resourceful Administrative Professional known for high productivity and efficiently completing tasks. Specialize in time management, data entry, and customer service. Excel in communication, problem-solving, and adaptability by ensuring smooth office operations and positive interactions with colleagues and clients.
Overview
1
1
Certification
1
1
year of post-secondary education
9
9
years of professional experience
Work History
Administrative Professional
Heart of Texas Behavioral Health Network
Waco, TX
05.2023 - 10.2026
- Managed patient scheduling and intake support for behavioral health services.
- Processed referrals and routed information to clinical and administrative staff.
- Maintained confidential records following HIPAA and behavioral health standards.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Answered phones and greeted clients at Heart of Texas Behavioral Health Network.
- Inputted patient data into electronic health records accurately and efficiently. into electronic health records and office systems.
- Performed data entry tasks with accuracy and speed.
- Processed invoices, purchase orders and payments using accounting software programs.
- Managed multiple projects simultaneously while ensuring deadlines were met on time.
Dispatcher
Durham Schools Services
Waco, TX
07.2017 - 10.2022
- Coordinated Durham Schools Services bus routes and daily transportation schedules.
- Dispatched drivers through radio and phone communication for school transportation needs.
- Monitored route changes and updated assignments for Durham Schools Services operations.
- Relayed emergency instructions to drivers and school transportation staff.
- Recorded trip details, absences, and service requests in transportation logs.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Utilized various software systems to facilitate movement, planning and scheduling.
Education
Hospitality Administration And Management
Ivy Tech Community College
Fort Wayne, IN 09.2008 - 12.2009
Douglas MacArthur High School
Decatur, ILSkills
- Patient scheduling
- Electronic health records
- Referral processing
- Invoice processing
- Data entry
- Office operations
- Calendar coordination
- Microsoft Office
- Attention to detail
- Time management
- File organization
- Verbal communication
Certification
CNA License 2006-2008
Safe Serv Certification 2012-2017
Popeye’s Management Certification 2010-2012
Affiliations
- Greater Zion Missionary Baptist Church: Assistant Youth Director 2018-2021
- Senior Ushers President 2015-present
- Van Driver 2020-present
- Culinary Committee 2015-present
- Reading
- Cooking
References
References available upon request.
Timeline
Administrative Professional
Heart of Texas Behavioral Health Network
05.2023 - 10.2026
Dispatcher
Durham Schools Services
07.2017 - 10.2022
Hospitality Administration And Management
Ivy Tech Community College
09.2008 - 12.2009
Douglas MacArthur High School