Elvira Davila-Campos
Wylie,TX
Everybody gets so much information all day long that they lose their common sense.
Gertrude Stein
Summary
Bi Lingual and Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
8
8
years of professional experience
Work History
Business Manager
PACKMAIL Business Corp
Plano, TX
03.2018 - Current
- Communicate with customers and vendors positively with particular attention to problem resolution.
- Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
- Implemented automation strategies for office operations, correspondence management, schedule coordination and recordkeeping.
- Create, manage and execute business plan and communicate company vision and objectives to motivate teams.
- Bring in new business connections and revenue generation opportunities by improving networking strategies.
- Oversee and improve deliveries through proactive coordination of daily operations.
- Identify market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
- Capitalize on industry and marketplace trends to enhance sales solutions and approaches.
- Spearhead overhaul of company best practices to significantly increase staff retention rates.
- Train new employees on proper protocols and customer service standards.
- Manage purchasing, sales, marketing and customer account operations efficiently.
- Handle problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Demonstrate exceptional knowledge of process optimization in relation to profit and loss.
Finance Analyst
Courtesy Nissan Of Texas
Richardson, TX
03.2015 - 12.2018
- Developed financial models, analytics and automated reporting and forecasting tools to increase productivity.
- Measured actual performance against operating plan and interpreted results for all levels of management.
- Increased revenue by assisting with operations management, sales and marketing efforts.
- Prepared financial and statistical analyses, graphs and presentation materials and provided analytical support for finance team and operational partners.
- Prepared and submitted weekly reports and monthly financial statements.
- Updated, reconciled and resolved issues with computerized accounting system.
- Compiled and coordinated financial data for analysis and reconciliation.
- Contributed to preparation and outlining of annual budgets.
- Reviewed and reconciled general ledger accounts for monthly and year-end reports.
- Researched and analyzed revenue and expenditure trend for accuracy and integrity.
- Compiled data, reports and year-end audit information.
- Monitored and adhered to compliance requirements.
Education
BBA - Business Administration And Management
Continue Education - PROPERTY AND CASUALTY Insurance
Continue Education - Digital Marketing & Ecommerce
2022
Skills
- Focus and Follow-Through
- Program Optimization
- Business Development
- Business Leadership
- Policy Implementation
- Issue Resolution
- Regulatory Compliance
- Lead Generation
- Financial Statement Review
- Project Management
- Sales and Marketing
- Administrative Management
- Human Resources Oversight
- Client Relationship Management
- Performance Monitoring and Evaluation
- Verbal and Written Communication
- Records Organization and Management
- Customer Service
- Department Oversight
- Money Handling
- Risk Assessment and Management
- Analytical Thinking
- CRM Software
- Data Confidentiality
- Retail Business Management
- Market and Competitor Research
- Needs Assessment
- Customer Relations
- Timelines and Milestones
- Office Reception
- Logistics
Languages
English
Full Professional
Spanish
Native or Bilingual
VISA STATUS
United States Citizen
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Manager - PACKMAIL Business Corp
03.2018 - Current
Finance Analyst - Courtesy Nissan Of Texas
03.2015 - 12.2018
Irvine Valley College - BBA, Business Administration And Management
A.D. Banker & Company - Continue Education, PROPERTY AND CASUALTY Insurance
Coursera - Continue Education, Digital Marketing & Ecommerce
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