Elvira Galindo
Human Resources Manager
Los Angeles,California
Summary
Well-qualified Human Resources Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
12
12
years of professional experience
1
1
Certification
2
2
Language
Work History
Human Resources Manager
H&M
12.2016 - Current
- Facilitated open communication channels between employees and management.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Introduced competitive compensation packages to attract high-caliber professionals while maintaining budgetary constraints.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Successfully oversaw an area of 600+ employees. Promoted 76% internal talent.
- Collaborated with Area Controller with Planning, monitor, analyze and proactively project future needs.
- Helped optimized the employee engagement resulting in reduction to part time staff turnover by 20-30% exceeding company goal year over year.
- Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Monitored sales staff performance and helped sales personnel increase their customer satisfaction landing Net Promoter score.
Store Manager
H&M
01.2012 - 12.2016
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Education
Society For Human Resource Management
05.2024
High School Diploma -
Antioch High School
Antioch, CA 05.2001 -
Skills
Risk Management
Legal Compliance
Dispute Mediation
Adaptability and Flexibility
Data and Trends Analysis
Relationship Building
Reliability
Decision-Making
Analytical Thinking
Microsoft Office proficiency
Performance Assessment
Accomplishments
- Achieved Lowest Turnover for 6 consecutive years. 2016-2022
- California Life Insurance Agent License#4306540
Certification
SHRM-SCP - SHRM Senior Certified Professional
Volunteer Work
- LA Works Volunteer 2020-Present
- HER CRG Chair 2024
- Chicano Elegance Staff coordinator
- Monthly I&D engagements supporting local organizations in the community
Timeline
SHRM-SCP - SHRM Senior Certified Professional
05-2024
Human Resources Manager
H&M
12.2016 - Current
Store Manager
H&M
01.2012 - 12.2016
High School Diploma -
Antioch High School
05.2001 -
Society For Human Resource Management