Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elvira Lara

Azusa,CA

Summary

Personable clerk with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping.

Overview

20
20
years of professional experience

Work History

Pharmacy Technician

West Covina Pharmacy
04.2007 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Collected co-payments or full payments from customers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Resolved third-party billing, computer system and customer service issues.
  • Managed opening and closing duties for pharmacy.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.

Pharmacy Technician

CVS Pharmacy
08.2005 - 04.2007
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Collected co-payments or full payments from customers.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Sales Associate

Casanova Clothing Store
12.2003 - 01.2004
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Education

Associate of Science - Accounting

Citrus College
Glendora, CA
12.2024

License - Pharmacy Technician

Maric College - Los Angeles
Irwindale, CA
08.2005

High School Diploma -

Azusa High School
Azusa, CA
06.2004

Skills

  • Interpersonal Skills
  • Customer Service
  • Payment Processing
  • Cash Register Operation
  • Insurance Claim Processing Software
  • Resolving Customer Issues
  • Records Preparation
  • Organization and Prioritization
  • Good Communication
  • Mature & Professional Attitude
  • Teamwork
  • Problem-Solving Skills

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

West Covina Pharmacy
04.2007 - Current

Pharmacy Technician

CVS Pharmacy
08.2005 - 04.2007

Sales Associate

Casanova Clothing Store
12.2003 - 01.2004

Associate of Science - Accounting

Citrus College

License - Pharmacy Technician

Maric College - Los Angeles

High School Diploma -

Azusa High School

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Elvira Lara