Elvira Villarreal
Kyle,TX
Summary
Experienced in customer service and cash handling, with a background in training new staff on register procedures and payment processing. Demonstrated ability to resolve customer inquiries and complaints effectively while maintaining accurate transaction records. Proven skills in multitasking and organization, ensuring compliance with company policies during daily operations. Built strong working relationships with coworkers to support team performance and provide positive customer experiences.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Cashier Team Lead
Ly’s Donut Shop
Kyle, Tx
04.2026 - Current
- Trained new cashiers on register procedures, payment handling, and customer service.
- Assisted cashiers with resolving customer complaints and inquiries.
- Performed daily opening and closing procedures for the register area.
- Counted and balanced cashier drawers.
- Maintained accurate records of all transactions while following company policies and procedures.
- Answered phone calls and assisted customers with questions and orders.
Cashier
Melrose Family Store
Waco, Texas
11.2023 - 06.2024
- Answered customer questions about products, pricing, and store policies.
- Bagged merchandise and organized purchased items for customers.
- Coordinated with store staff to keep checkout lines moving.
- Processed purchases, refunds, and payments accurately.
- Resolved customer complaints regarding sales and service.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and there was adequate change.
- Built and maintained strong working relationships with coworkers.
Cashier
La MICHOACANA ICE CREAM SHOP
Waco, Texas
08.2022 - 02.2023
- Operated the cash register efficiently and accurately, processing payments by cash, credit card, gift card or debit card.
- Balanced register and secured cash drawer during opening and closing shifts.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed other duties as assigned by management.
- Provided friendly and helpful customer service.
Education
Lehman High School
Kyle, Tx Skills
- Payment processing
- Teamwork
- Cash handling
- Customer service
- Attention to detail
- Multitasking and organization
- Problem-solving
- Adaptability
- Oral communication
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Cashier Team Lead
Ly’s Donut Shop
04.2026 - Current
Cashier
Melrose Family Store
11.2023 - 06.2024
Cashier
La MICHOACANA ICE CREAM SHOP
08.2022 - 02.2023
Lehman High School