Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
17
17
years of professional experience
Work History
In-Home Sales Representative
Erie Home – Phoenix, AZ
Phoenix, AZ
01.2023 - 05.2024
Conducted in-home sales presentations for roofing services based on pre-set appointments.
Created urgency and delivered compelling product demonstrations via slideshow presentations.
Negotiated pricing and payment plans for new roofs.
Measured and inspected roofs, providing accurate quotes to customers.
Owner/Operator
Bige Cleaners
Peoria, AZ
10.2018 - 01.2024
Managed cleaning services for banks and multi-tenant buildings (50-100+ tenants).
Maintained relationships with tenants and facility directors.
Supervised a team, handled payroll, hiring, and supply orders.
Managed floor care, carpet cleaning, window cleaning, and other custodial tasks.
Awarded "Rookie Franchise of the Year" in 2018 for outstanding client satisfaction.
Sales Associate
Courtesy Chevrolet-pontiac
Phoenix, AZ
05.2016 - 10.2018
Utilized a 12-step sales process to assist customers with vehicle purchases.
Engaged in cold calling, overcoming objections, and closing deals.
Maintained customer relationships and leads through CRM software.
General Manager
Domino's Pizza
Phoenix, AZ
01.2011 - 05.2016
Managed day-to-day operations with a focus on labor and food cost efficiency.
Handled scheduling, dispatching, supply ordering, and team management.
Led team meetings and ensured a clean, organized work environment.
Sales Associate
Trucks Only
Phoenix, AZ
03.2010 - 01.2011
Generated sales by creating urgency and value in vehicle purchases.
Performed cold calling, followed up with prospects, and closed sales.
Sales Representative
Omega Auto Glass
Phoenix, AZ
02.2009 - 03.2010
Conducted door-to-door and business-to-business sales for windshield repair and replacement services.
Built customer relationships, set appointments, and managed insurance claims.
Inbound Sales Representative
Emperion Marketing
Phoenix, AZ
04.2007 - 03.2009
Assisted inbound calls, guiding customers through TV package options.
Overcame objections and tailored solutions to fit customer needs.
Closed sales, processed payments, and ensured customer satisfaction.