Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elvis Sutherland

Evanston,IL

Summary

Motivational Supervisor with 12 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management.

Overview

1
1
Certification

Work History

Supervisor

Evanston Hospital
Evanston, IL
04/07/07 - Current
  • Provided guidance and direction to employees regarding job duties and responsibilities.
  • Directed and supervised team of 15 employees in daily operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Collaborated with other departments to coordinate workflow processes between teams.

Education

GED -

City Colleges of Chicago-Harry S Truman College
Chicago, IL
07-2004

Skills

  • Schedule Development
  • Operations Management
  • Staff Management
  • Staff Development
  • Training and Mentoring
  • Staff Discipline
  • Goal-Oriented
  • Complex Problem-Solving

Certification

CRCST

CER

Timeline

Supervisor

Evanston Hospital
04/07/07 - Current

GED -

City Colleges of Chicago-Harry S Truman College

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Elvis Sutherland