ELVISA BIEL
Waunakee,WI
Summary
Dependable operations leader bringing a background in team supervision, customer care, and inventory control to the district’s food service team. Skilled in managing fast-paced environments, upholding health standards, and fostering positive, welcoming relationships. Passionate about contributing to the local school community and serving students nutritious meals efficiently every day.
Overview
18
18
years of professional experience
Work History
Optician
Shopko Optical
Waunakee, Wisconsin
12.2024 - Current
- Guided patients in selecting frames and lenses that met individual needs.
- Checked finished eyeglasses for quality compliance and ensured proper fit for customer satisfaction.
- Adjusted, repaired, or replaced broken frames, educating users on proper contact and glasses care.
- Scheduled appointments and verified insurance coverage for efficient patient flow.
- Maintained accurate patient records and assisted with preliminary testing procedures.
- Welcomed patients upon arrival, fostering a positive experience.
Store Manager
Phillips Van Heusen, PVH
The Villages, Florida
05.2008 - 11.2021
- Oversaw daily store operations, ensuring compliance with company policies to maintain operational integrity.
- Trained and supervised staff in customer service and sales strategies, enhancing team effectiveness and customer engagement.
- Implemented loss prevention strategies, significantly reducing theft incidents.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Coordinated inventory management and visual merchandising standards to optimize product presentation and stock availability.
- Created attractive displays and signs for product promotion in-store.
- Created weekly work schedules for store personnel.
- Conducted regular staff meetings to share objectives and updates effectively.
- Collaborated with corporate teams on marketing initiatives and events.
Education
Some College (No Degree) - Information Technology
ICOM
PhilippinesSkills
- Safety compliance
- Scheduling Efficiency
- Customer management
- Team leadership and teamwork
- Problem solving and critical thinking
- Attention to detail and reliability
- Organizational skills
- Professional demeanor and computer skills
- POS and Cash Handling
- Time Management
Timeline
Optician
Shopko Optical
12.2024 - Current
Store Manager
Phillips Van Heusen, PVH
05.2008 - 11.2021
Some College (No Degree) - Information Technology
ICOM