Elyana Lopez
Sylmar,CA
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 7 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
7
7
years of professional experience
Work History
Account and Office Manager
Michael Radtke Construction, Inc.
Sylmar, CA
05.2019 - 08.2022
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Managed banking reconciliations and monthly balance sheet statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Responsible for maintaining all hiring documentation including I-9.
- Scheduled and compiled all OSHA requirements on all new projects including heat awareness meetings.
Secretary
Michael Radtke Construction, Inc.
Sylmar, CA
05.2015 - 04.2019
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained electronic filing systems and categorized documents.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Composed inter-office correspondence and provided product and service information to customers.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
Education
QuickBooks - Accounting Technology And Bookkeeping
North Valley Occupational Center - Aviation Center
Mission Hills, CA06.2015
High School Disploma - General Studies
Nathaniel Narbonne Senior High School
Harbor City, CA06.2004
Skills
- Policy and Procedure Modification
- Account Reconciliation
- Accounts Payable and Receivable
- Administering Payroll
- Excellent Multitasking Abilities
- Administration and Operations
- Customer Service Management
- Financial Management and Reporting
Timeline
Account and Office Manager
Michael Radtke Construction, Inc.
05.2019 - 08.2022
Secretary
Michael Radtke Construction, Inc.
05.2015 - 04.2019
QuickBooks - Accounting Technology And Bookkeeping
North Valley Occupational Center - Aviation Center
High School Disploma - General Studies
Nathaniel Narbonne Senior High School