Laurie Hensley
Stuarts Draft,VA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
41
41
years of professional experience
Work History
Office Manager
New Hope Telephone Coop
01.2001 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with customers, suppliers and contractors.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Secretary - Treasurer of Board of Directors
New Hope Telephone Coop
01.2001 - Current
- Contributed to values, goals and strategic vision of organization.
- Composed and transcribed well-written reports, emails and technical documents with minimal supervision.
- Developed innovative approaches to problem-solving, leveraging resources and driving results.
- Managed workflow and calendars of Chairman's office to support meeting planning and development.
- Researched and prepared semi-annual equipment and inventory reports as well as annual legislative reports, translating complex data for audiences.
- Helped record, compile, summarize and analyze data.
- Prepared Board Booklets
Teacher for Deaf and Hard of Hearing
Virginia School For The Deaf And Blind
01.1992 - 01.2001
- Monitored student performance to evaluate effectiveness of instructional strategies.
- Developed Individual Education Plans for students with special needs.
- Utilized technology to create meaningful lessons that engage students.
- Applied proven strategies to improve students' sensory- and perceptual-motor skills.
- Designed individual education plans to encourage student growth according to different learning abilities and needs.
Training Supervisor
Sears Telecatalog
01.1989 - 01.1992
- Assessed new employee skills and strengths to provide customized training.
- Collaborated with company leaders and department managers to determine training needs.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Updated employees with latest policies, procedures and compliance standards.
- Created and maintained detailed training records and reports for management review.
- Developed and executed strategies to improve training program performance.
Teacher for Deaf and Multi-Disabled
Mississippi School For The Deaf
01.1987 - 01.1988
Deaf and Hard of Hearing Teacher
Magnolia Speech School
01.1983 - 01.1987
Education
Master of Arts - Religion
Emmanuel Christian Seminary At Milligan
1992
Bachelor of Arts - Education of The Deaf K-12 And Elementary Ed. K-8
Fontbonne University
1983
Skills
- Administering Payroll
- Financial Accounting
- Managing Both Accounts Payable and Receivable
- Customer Service
- Senior Leadership Support
- Report Writing
- Policy and Procedure Modification
- Financial Management and Reporting
- Office Supplies and Inventory
- Policy and Procedure Modification
- Microsoft Office, Excel, PowerPoint, Quick Books, Billing Systems
Timeline
Office Manager
New Hope Telephone Coop
01.2001 - Current
Secretary - Treasurer of Board of Directors
New Hope Telephone Coop
01.2001 - Current
Teacher for Deaf and Hard of Hearing
Virginia School For The Deaf And Blind
01.1992 - 01.2001
Training Supervisor
Sears Telecatalog
01.1989 - 01.1992
Teacher for Deaf and Multi-Disabled
Mississippi School For The Deaf
01.1987 - 01.1988
Deaf and Hard of Hearing Teacher
Magnolia Speech School
01.1983 - 01.1987
Master of Arts - Religion
Emmanuel Christian Seminary At Milligan
Bachelor of Arts - Education of The Deaf K-12 And Elementary Ed. K-8
Fontbonne University
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