Elyiah Norris
San Antonio,TX
Summary
Honorably discharged Air Force veteran trained in X-ray excited for the opportunity to attend The College of Health Care Professions' Diagnostic Medical Sonography program.
Overview
7
7
years of professional experience
Work History
Medical Appointment Scheduler
Defense Health Agency
03.2023 - Current
- Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
- Managed patient flow and triage calls to prioritize patient needs and put efficient use of clinic resources.
- Prepared and processed patient referrals and transfer requests.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Performed various administrative tasks by filing, copying and faxing documents.
Radiology Technician
United States Air Force, USAF
09.2016 - 07.2022
- Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
- Explained imaging procedures to patients, offering comfort and assistance.
- Communicated test results to physicians and other healthcare professionals.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Trained and supervised new radiologic technologists and technicians.
- Evaluated images for technical quality and accuracy.
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
- Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
- Performed radiographic imaging procedures according to established protocols.
- Repaired and troubleshot radiologic equipment.
- Assisted radiologist in performing special imaging procedures.
- Instructed patients on proper positioning for imaging.
Education
High School Diploma -
Jay High School
San Antonio, TX06.2016
Some College (No Degree) -
University of Phoenix
Tempe, AZSkills
- Patient Advocacy
- Quality Control
- HIPAA
- Patient Safety
- Workload Management
- Understanding of Medical Terminology
- Team Leadership
- First Aid
Timeline
Medical Appointment Scheduler
Defense Health Agency
03.2023 - Current
Radiology Technician
United States Air Force, USAF
09.2016 - 07.2022
High School Diploma -
Jay High School
Some College (No Degree) -
University of Phoenix