Summary
Overview
Work History
Education
Skills
Timeline
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Elyse Ashwell

St. Petersburg,FL

Summary

Highly motivated employee who's an organized individual with exceptional interpersonal skills recognized for adaptability and quickly learning new skills. As well as a strong communicator and problem solver who works effectively and productively with diverse customers and their individual needs.

Overview

4
4
years of professional experience

Work History

Data Entry/Auditor

Complete Health.
06.2023 - 08.2024
  • Used software such as TLD (Total Lead Domination), Healthsherpa.org, and excel.
  • Enrolled clients accurately into their quoted plan on health sherpa.
  • Uploaded requested documents and curated income documents on behalf of clients.
  • Identified discrepancies between TLD documents and the data entered into Sherpa.
  • Kept detailed notes of recent or upcoming changes during daily meetings using Google Meet in order to quickly learn and adapt to frequent changes.
  • Messaged daily with customers welcoming them and answering any questions or concerns.
  • Reviewed, corrected or deleted data, verifying customer and account information.
  • Listened to agent - client call recording to ensure compliance with all relevant rules and regulations.
  • Collaborated with other departments to resolve issues regarding incorrect data throughout policies.

Server

Hooters
Madera Beach, FL
11.2021 - 12.2022
  • Answered the phone at the host stand, took reservations and to-go orders.
  • Greeted customers with a warm welcome and created relationships resulting in loyal returning customers
  • Answered questions and recommended specials and add ons to upsell and increase profits.
  • Accurately recorded orders on cash register and point-of-sale system and conducted credit and cash transactions.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other staff members to ensure efficiency.
  • Displayed enthusiasm and knowledge about over 100 items as well as merch.

Retail Sales Associate

Tj. Maxx
Tampa, FL
12.2020 - 10.2021
  • Greeted customers and Initiated friendly conversation to determine level of assistance required.
  • Operated POS (point-of-sale systems) transactions accurately including credit, cash, exchanges, returns, and refunds .
  • Tracked inventory levels throughout the day and restocked items as needed
  • Promoted a store Rewards credit card
  • Maintained a clean, organized inventory as well as sales floor and curated displays of rotating seasonal clothing and accessories.

Education

High School Diploma -

Seminole High School
Seminole, FL
05-2022

Skills

  • Proficient With TLD
  • Proficient With Excel
  • Proficient With Healthsherpa
  • PC proficient
  • Data Entry
  • Quality Control
  • Data Processing
  • Customer Service-Oriented
  • Typing
  • Upselling
  • Point of Sale (POS) System Operations

Timeline

Data Entry/Auditor

Complete Health.
06.2023 - 08.2024

Server

Hooters
11.2021 - 12.2022

Retail Sales Associate

Tj. Maxx
12.2020 - 10.2021

High School Diploma -

Seminole High School
Elyse Ashwell