Juliana Arreola
Santa Ana,CA
Summary
Experienced professional specializing in data entry, customer service, and business administration. Proficient in accurately managing high volumes of data and optimizing workflows using Photolynx and Microsoft Excel. Strong organizational skills and attention to detail-ensure efficient handling of records and transactions. Demonstrated ability to enhance customer satisfaction through effective communication, problem-solving, and process improvement. Skilled at leading teams and fostering collaborative environments to drive business success and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Entry/ Auditor/Lead Customer Service Representative
School Portraits by Rick Lindsey
02.2022 - 12.2023
- Entered and maintained accurate data entry, ensuring proper data integration and synchronization between photographs and corresponding records.
- Performed detailed cash audits by individually stacking and verifying denominations. Conducted thorough checks to ensure accuracy and compliance with financial protocols.
- Scheduled and organized portrait sessions, liaised with schools and parents, and provided detailed information on packages and delivery, ensuring smooth operations.
- Demonstrated expertise with Microsoft Excel and PhotoLynx software in effectively enhancing school portrait photos.
- Addressed and resolved customer inquiries and complaints related to portrait orders and scheduling, ensuring high customer satisfaction and efficient session coordination.
Child Development Internship /Child Caregiver
Santa Ana College Early Childhood Education Center
01.2018 - 01.2020
- Recorded and monitored the advancement of children in areas including physical growth, emotional well-being, and cognitive development.
- Contributed to the improvement of motor skills through active involvement in outdoor sports and physical activities.
- Created tailored tutoring methods to boost students' success rates across different disciplines including math, science, and English.
- Aided in establishing an engaging environment that inspired children to learn and explore their interests creatively, while having fun through active involvement.
Education
BBA - Finance, Minor in Marketing
California State University, Fullerton
Fullerton, CA05-2026
Associate of Science (AS) - Business Administration
Santa Ana College
Santa Ana, CA06-2024
Associate of Arts (AA) - Economics
Santa Ana College
Santa Ana, CA06-2024
Associate of Arts (AA) - Liberal Arts: Social And Behavioral Science
Santa Ana College
Santa Ana, CA06-2024
Associate of Arts (AA) - Liberal Arts: Arts/ Humanities/ Communications
Santa Ana College
Santa Ana, CA06-2024
High School Diploma -
Segerstrom High School
05-2020
Skills
- Microsoft Office
- Active Listening
- Business Etiquette
- Team Collaboration
- Customer Relations
- Organizational Skills
- Communication Skills
- Problem-solving Abilities
- Exceptional verbal/ written communication
- Inbound and Outbound Calling
Accomplishments
Santa Ana College, Honor Roll Graduate 2024
Certification
Certificate of Competencies
Central Orange County Career Technical Education Partnership (CTEp)
Met entry-level standard for employment in the field of Professional Internship
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Data Entry/ Auditor/Lead Customer Service Representative
School Portraits by Rick Lindsey
02.2022 - 12.2023
Child Development Internship /Child Caregiver
Santa Ana College Early Childhood Education Center
01.2018 - 01.2020
Associate of Arts (AA) - Economics
Santa Ana College
Associate of Arts (AA) - Liberal Arts: Social And Behavioral Science
Santa Ana College
Associate of Arts (AA) - Liberal Arts: Arts/ Humanities/ Communications
Santa Ana College
High School Diploma -
Segerstrom High School
Certificate of Competencies
Central Orange County Career Technical Education Partnership (CTEp)
Met entry-level standard for employment in the field of Professional Internship
BBA - Finance, Minor in Marketing
California State University, Fullerton
Associate of Science (AS) - Business Administration
Santa Ana College
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