Elyse Astorga
Ymca
San Jose,CA
1
Language
5
years of professional experience
Dynamic Medical Assistant with proven expertise at Get Well Urgent Care, excelling in patient flow management and clinical documentation. Skilled in electronic health records and fostering trust through effective communication. Committed to enhancing patient care and operational efficiency, ensuring a safe environment while adhering to HIPAA compliance standards.
Work History
Medical Assistant
1 Year 3 Months- Collected patient vitals and documented medical histories accurately in electronic health records.
- Prepared exam rooms and sterilized instruments according to infection control protocols.
- Assisted providers with minor procedures, specimen collection, and point-of-care testing.
- Coordinated patient flow, minimizing wait times and supporting efficient urgent care operations.
- Updated charts, insurance information, and visit documentation with careful attention to detail.
- Reinforced discharge instructions and aftercare guidance for patients and families.
- Managed phone calls, appointment scheduling, and referral follow-up with professionalism.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Associate
5 Years 4 Months- Collected patient vitals and documented medical histories accurately in electronic health records.
- Prepared exam rooms and sterilized instruments according to infection control protocols.
- Assisted providers with minor procedures, specimen collection, and point-of-care testing.
- Coordinated patient flow, minimizing wait times and supporting efficient urgent care operations.
- Updated charts, insurance information, and visit documentation with careful attention to detail.
- Reinforced discharge instructions and aftercare guidance for patients and families.
- Managed phone calls, appointment scheduling, and referral follow-up with professionalism.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
After School Leader
1 Year 9 Months- Supervised children during after-school activities, maintaining safe, structured environment.
- Led age-appropriate games, crafts, and enrichment activities aligned with daily programming.
- Monitored student behavior and redirected conflicts using positive guidance techniques.
- Supported homework time by encouraging focus, organization, and task completion.
- Assisted students with homework assignments, providing individualized support based on each student''s needs.
- Supported students in making positive behavior choices and took disciplinary measures when appropriate.
- Promoted social-emotional learning integrating key concepts into daily interactions fostering emotional intelligence among participants.
Chick-fil-A Team Member
3 Years 7 Months- Greeted guests promptly and delivered courteous front-of-house service
- Took customer orders accurately using point-of-sale system
- Assembled menu items following food safety and quality standards
- Maintained clean dining, lobby, and service areas throughout shift
Education
Medical Assistant - De Anza Community College
High School Diploma
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Vital sign monitoring
Medical terminology
EMR / EHR
Direct patient care
Clinical documentation
Data entry
Procedure assistance
Electronic health records
Electronic medical records
Immunization administration
Specimens collection and processing
Medical procedures
Laboratory specimen collection
Maintaining confidentiality
Insurance verification
Appointment setting
Medical records management
Patient flow management
Sterilization techniques
Medical office administration
Fluent in languages
Languages
Spanish
Professional Working
Timeline
Medical Assistant
Get Well Urgent Care
07.2025 - CurrentRead More
After School Leader
Ymca
01.2025 - CurrentRead More
Chick-fil-A Team Member
Front Team
03.2023 - 2025Read More
Associate
Forever 21
06.2021 - 2023Read More
Unitek College
Medical Assistant from De Anza Community College
Read More
Andrew P Hill High School
High School Diploma
Read More