Elyse Igliori
Palatine,IL
Summary
Dedicated and efficient barista with experience in training new employees and providing exceptional customer service. Proven skills in time management and team collaboration, contributing to a positive cafe atmosphere and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Barista
Starbucks
Vernon Hills, Illinois
10.2022 - Current
- Prepared and served high-quality beverages to customers efficiently.
- Maintained cleanliness and organization of café environment, ensuring inviting atmosphere for customers.
- Engaged with customers to provide exceptional service and product knowledge.
- Trained new baristas on beverage preparation techniques, enhancing team skill level and service quality.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers, delivering efficient and calm customer service during peak hours.
Sales Associate
TJX Companies
Vernon Hills, IL
10.2017 - 03.2022
- Welcomed customers and delivered personalized service to foster positive shopping interactions.
- Assisted customers in locating products, resolving inquiries, and providing tailored product recommendations.
- Operated point-of-sale systems accurately during transactions and exchanges.
- Organized store layout to enhance product visibility and improve customer shopping experience.
Education
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ10-2025
Skills
- Customer service
- Data analysis
- Team collaboration
- Conflict resolution
- Critical thinking
- Research methodology
- Time management
- Barista training
- Calm demeanor
- Team player
- Multitasking and organization
- Speedy and efficient
Timeline
Barista
Starbucks
10.2022 - Current
Sales Associate
TJX Companies
10.2017 - 03.2022
Bachelor of Arts - Psychology
Arizona State University