Elyse Lilya

• Trained new employees regarding food and drink preparation and store procedures.
• Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Collaborated with team members during busy hours to maintain fast service speed.
• Maintained clean work stations to adhere to health and safety guidelines.

• Helped teach customers basics of wilderness exploration and empowered clients to feel confident in the Boundary Water Canoe Area Wilderness.
• Delivered engaging interpretive talks on local flora, fauna, geology, and history to enhance participant understanding of the natural environment.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
• Increased sales revenue through effective product recommendations tailored to individual customers.

• Learned about office and organizational operations and how to add value to team.
• Created activities to engage and interest children of various ages.
• Supported problem-solving and safe interaction to help improve social skills.

• Maintained a clean and organized environment conducive to learning and play.

• Maintained clean work stations to adhere to health and safety guidelines.
• Prepared beverage and food products in compliance with company recipes and guidelines.
• Greeted and interacted with new and regular customers.
• Handled refunds and remade incorrect drinks to improve customer experience.