Koda Coley
Harriman,TN
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager on Duty
Bojangles' Famous Chicken 'n Biscuits
08.2022 - Current
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
- Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.
- Ensured compliance with company policies, industry regulations, and safety standards by conducting regular audits and providing necessary training to employees.
- Strengthened relationships with key clients through regular communication and proactive problemsolving.
Education
High School Diploma -
05.2024
High School Diploma -
05.2024
Skills
- Budgeting Expertise
- Policy Enforcement
- Sales and Marketing
- Technical Knowledge
- Staff Training and Development
- Time management
- Performance evaluation
- Interpersonal skills
- Team leadership
- Problem-solving abilities
- Effective communication
- Employee engagement
- Customer service focus
- Process improvement
- Adaptability and flexibility
- Conflict resolution
- Organizational skills
- Inventory management
- Strategic planning
Certification
Insurance life and health producer liscense for the state of tennessee
social media marketing certified
Timeline
Manager on Duty - Bojangles' Famous Chicken 'n Biscuits
08.2022 - Current
Roane County High School - High School Diploma,
Roane County Virtual Academy - High School Diploma,
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