Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elyse Nelson

Columbia,MO

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.

Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.

Overview

3
3
years of professional experience

Work History

Cashier

Petromart
Missouri , MO
08.2022 - Current
  • Resolved customer complaints professionally in accordance with company policy.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Answered customers' questions and provided information on store procedures or policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Maintained work area and kept cash drawer organized.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer questions and provided store information.

Housekeeper

TownePlace Suites Columbia
Columbia , MO
08.2021 - 08.2023
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Ensured that all health standards were met during cleaning operations.
  • Provided information about hotel services upon request from guests.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Reported damage or theft of hotel property to management.
  • Inspected furniture for damage or stains in between guest stays.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Changed bed linens and towels, tidied up rooms.
  • Maintained and organized cleaning supplies stock.
  • Followed safety procedures when handling hazardous materials.
  • Reported any maintenance issues or damage to supervisors immediately.

Education

High School Diploma -

Hickman High School
Columbia , MO
06-2018

Skills

  • Drawer balancing
  • Returns processing
  • Product restocking
  • Staff training
  • Complex Problem-solving
  • Time management skills
  • Dependability and reliability
  • Customer service
  • Liquor law compliance
  • Conflict resolution
  • Cleaning and sanitizing
  • ID verification
  • Empathy and patience
  • Report preparation
  • Ordering and stocking
  • Cash management
  • Written and verbal communication
  • Cash register operation
  • Credit card processing
  • Records maintenance
  • Money handling
  • Multitasking and organization
  • Retail merchandising
  • Clear communication

Timeline

Cashier

Petromart
08.2022 - Current

Housekeeper

TownePlace Suites Columbia
08.2021 - 08.2023

High School Diploma -

Hickman High School
Elyse Nelson