Elyse Pontefract
7 Brew
Omaha,NE
2
Languages
4
years of professional experience
Hardworking college student with an interest in criminal justice and a passion for customer service and making customers feel appreciated. Proven ability to foster a harsh and fast-paced work environment while still adhering to customers and managing multiple tasks.
Work History
Barista
2 Months- Operated espresso machines, grinders, and blenders efficiently to meet customer demands.
- Prepared a variety of coffee beverages following standardized recipes and quality standards.
- Assisted customers in selecting beverages, providing product knowledge to enhance their experience.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Managed cash register transactions accurately while handling customer payments and change.
- Collaborated with team members to maintain a fast-paced service environment during peak hours.
- Demonstrated adaptability in learning new menu items and seasonal promotions quickly for effective customer engagement.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Golf Course Attendant
3 Months- Provided excellent customer service to members and guests, enhancing their overall experience.
- Operated and maintained golf carts for safe and efficient transportation around the course.
- Assisted in daily maintenance of golf course facilities to ensure optimal playing conditions.
- Supported event setup and breakdown for tournaments, contributing to seamless operations.
- Greeted patrons upon arrival, fostering a welcoming atmosphere within the club environment.
- Collaborated with team members to maintain cleanliness and organization of clubhouse areas.
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Handled clerical and cashier work inside clubhouse to assist players.
Barista
3 Months- Prepared high-quality beverages following standardized recipes and customer preferences.
- Operated espresso machines and brewing equipment to ensure optimal performance.
- Assisted in training new baristas on beverage preparation and customer service standards.
- Maintained cleanliness and organization of work area throughout shift.
- Provided exceptional customer service, enhancing customer satisfaction and loyalty.
- Monitored inventory levels, ensuring timely restocking of supplies for uninterrupted service.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Private Nanny
2 Years 3 Months- Developed educational activities tailored to individual learning styles and interests.
- Supervised daily activities and routines, ensuring safety and engagement for children.
- Managed meal planning and preparation, adhering to dietary restrictions and preferences.
- Coordinated schedules for playdates, appointments, and extracurricular activities efficiently.
- Communicated regularly with parents regarding child development and behavioral progress.
- Implemented age-appropriate discipline strategies to promote positive behavior and social skills.
- Established a nurturing environment that encouraged emotional growth and independence.
- Assisted in household tasks related to children's needs, maintaining organized living spaces.
- Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up playroom.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Built positive and nurturing environments to support child social and emotional growth.
Education
High School Diploma
- Awarded Distinguished Scholars
- Honor Roll [1st semester and 2022]
- Honor Roll [2nd semester and 2023]
- Honor Roll [1st semester and 2023]
- Honor Roll [2nd semester and 2024]
- Honor Roll [1st semester and 2024]
- Honor Roll [2nd semester and 2025]
- Honor Roll [1st semester and 2025]
- Honor Roll [2nd semester and 2026]
- [Glenwood Dollars For Scholars Donald R. Steele Memorial]
- [UNO Legacy scholarship]
- Completed AP course in [Government]
- Completed AP course in [Literature]
- Relevant Coursework: [Introduction to criminal justice] & [Introduction to corrections]
- 3.84 GPA
- Ranked in Top [25]% of class
- Extracurricular Activities: [Tennis]
- Extracurricular Activities: [Band]
- Extracurricular Activities: [Basketball]
- National Honor Society Member
- Senior Ambassadors Member
- Junior Buddies Member
Skills
Beverage preparation
Workstation sanitation
Attention to detail
Exceptional customer service
Time management
Problem-solving
Team player
Adaptive and creative
Active listener
Friendly and outgoing
Determined
Patient
Accomplishments
- Served individually made coffee drinks to over hundreds customers daily.
- Memorized ingredients and recipes for hundreds specialty drinks.
- Become a top and trusted employee
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Barista
7 Brew
06.2026 - CurrentRead More
Golf Course Attendant
Glenwood Golf Club
03.2026 - 06.2026Read More
Barista
Harvest Moon Drive Thru
07.2025 - 10.2025Read More
Private Nanny
Katie Dreyer
05.2022 - 08.2024Read More
Glenwood Community High School
High School Diploma
Read More