ELYSE SONSON
Valley Stream,NY
Summary
A motivated professional with a passion for life sciences and the health care felid. strong-problem solving skills, and great attention to detail. A critical thinker dedicated to applying my knowledge and skills and being a valuable contributer to a research oriented environment.
Overview
8
8
years of professional experience
Work History
Office Administrator/Podiatrist Assistant
SEVENTH AVENUE FOOT CARE
06.2023 - Current
- Applied aseptic techniques and performed sterilization procedures to prevent contamination from pathogens
- Collect patient information and update medical records while following HIPAA guidelines
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assist with insurance forms, pre-authorizations and referrals to determine patient coverage eligibility for proposed treatment or service.
Customer Associate
CVS
01.2023 - 07.2023
- Educated customers on plan benefits, answered questions and resolved issues based on incoming telephone inquiries
- Provided empathetic and customer-centric service
- Handled all transactions including credits/debits and cash
- Stocked merchandise.
Tele-Health Specialist
VISIONWORKS
11.2021 - 06.2022
- Served as a liaison between doctors and patients, keeping all parties informed via remote
- Team player willing to share and exchange ideas with doctors and others
- Evaluated patient care needs, prioritized treatment and maintained patient flow.
Research Assistant
SUNY CORTLAND DEPARTMENT OF BIOCHEMISTRY
01.2019 - 03.2020
- Research focused on bacterial enzyme involved in interesting chemical transformations using structure function approach
- Developed and assisted in developing experimental designs and test plates
- Operated laboratory and experimental equipment such as microscopes and analytical balances
- Provided research support by preparing experiments and analyzing data including x-rays and crystallography.
Volunteer - Dialysis Unit
NEW YORK PRESBYTERIAN BROOKLYN METHODIST HOSPITAL
06.2019 - 08.2019
- Utilized organizational skills to ensure that patient charts were complete and updated
- Communicated with patients and their families to provide emotional support
- Answered phone calls from doctors and patient families then directed them to their correct source.
Laboratory Assistant
SUNY Cortland
09.2016 - 05.2018
- Assisted with support duties such as filling products, labeling products and taking inventory
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Maintaining a well-organized workspace and efficient workflow.
Volunteer - EMS
SUNY CORTLAND EMERGENCY MEDICAL SERVICES
02.2017 - 02.2018
- Aided in transport of seriously ill or injured patients
- Provided urgent medical care on the scene, enabling accurate gathering or crucial information (e.g., allergies, medications, pain levels)
- Collaborated with first responders to optimize resolution time.
Education
Bachelor of Science - Biology
SUNY CORTLAND
Cortland, NY05.2020
Skills
- Knowledge of Medical Terminology
- Strong Problem-Solving Skills
- Data Analyzation Skills
- Outstanding Organizational Skills
- Excellent Interpersonal & Communication Skills
- Open to Constructive Criticism Resolution
- Proficient in Microsoft Office and Google Suite
- Database entry
- Office Administration
- Time Management
- File Organization
- Leadership and supervision
Timeline
Office Administrator/Podiatrist Assistant
SEVENTH AVENUE FOOT CARE
06.2023 - Current
Customer Associate
CVS
01.2023 - 07.2023
Tele-Health Specialist
VISIONWORKS
11.2021 - 06.2022
Volunteer - Dialysis Unit
NEW YORK PRESBYTERIAN BROOKLYN METHODIST HOSPITAL
06.2019 - 08.2019
Research Assistant
SUNY CORTLAND DEPARTMENT OF BIOCHEMISTRY
01.2019 - 03.2020
Volunteer - EMS
SUNY CORTLAND EMERGENCY MEDICAL SERVICES
02.2017 - 02.2018
Laboratory Assistant
SUNY Cortland
09.2016 - 05.2018
Bachelor of Science - Biology
SUNY CORTLAND
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