Elysha Schroeder
Miami Beach,Florida
Summary
Detail-oriented professional known for exceptional customer service and alcohol safety practices. Proven ability to build rapport with guests and colleagues, enhancing overall satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Bartender
Birdcage
Miami Beach, FL
01.2024 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Provided drink suggestions to customers based on their preferences.
Bartender
Sea Critter Cafe
Saint Petersburg , Florida
02.2022 - 10.2024
- Trained new bartenders on recipes, equipment, and service protocols.
- Performed opening and closing duties including restocking supplies.
- Prepared and served a variety of cocktails and beverages to customers.
Host/ Server
Bulla Gastrobar
Charlotte, North Carolina
06.2020 - 01.2022
- Managed reservations and waitlists efficiently using restaurant software.
- Processed payments from customers using a POS system.
- Built positive relationships with other front-of-house and kitchen staff.
Server
Buffalo Wild Wings
Charlotte, North Carolina
08.2019 - 05.2020
- Collaborated with kitchen staff to ensure order accuracy and quality.
- Resolved customer inquiries and complaints promptly to enhance satisfaction.
- Took orders from customers accurately and in a timely manner.
Education
Associate of Science - Medical Assisting
ECPI University
Virginia Beach, VA01-2022
Skills
- Cocktail preparation
- Mixology techniques
- Inventory management
- Beverage knowledge
- Alcohol safety
- Customer service
- Catering
Timeline
Bartender
Birdcage
01.2024 - Current
Bartender
Sea Critter Cafe
02.2022 - 10.2024
Host/ Server
Bulla Gastrobar
06.2020 - 01.2022
Server
Buffalo Wild Wings
08.2019 - 05.2020
Associate of Science - Medical Assisting
ECPI University