Elysia Cyrus
McDermott,OH
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Experienced in handling high-volume customer needs.
Overview
5
5
years of professional experience
Work History
Cosmetologist
Gary Moore.
Portsmouth, Ohio
04.2023 - Current
- Provided consultations to clients on beauty treatments, products and services.
- Created customized hair styles according to client's preferences and facial features.
- Performed haircuts, coloring, highlighting and styling techniques.
- Managed appointments through scheduling software program.
- Assisted customers in selecting appropriate retail products for their needs.
- Maintained accurate records of customer services provided.
- Engaged with customers by providing friendly conversation during services.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Responded to customer inquiries by phone, email, and in person.
Retail Sales Associate
Darla Baker
Lucasville, Ohio
07.2019 - 11.2019
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Stocked shelves with merchandise according to company standards.
- Handled customer complaints in a professional manner.
- Completed transactions in an efficient manner while providing excellent customer service.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Inspected purchased items for defects before handing them over to customers.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Greeted customers, provided information about products and services.
Education
Paramount Beauty Academy
Portsmouth, Ohio04-2023
High School Diploma -
Northwest High School
McDermott, OH05-2020
Skills
- Scheduling appointments
- Reflective listening
- Clear communication
- Active listening
- Sales expertise
- Customer consultation
Timeline
Cosmetologist
Gary Moore.
04.2023 - Current
Retail Sales Associate
Darla Baker
07.2019 - 11.2019
Paramount Beauty Academy
High School Diploma -
Northwest High School