Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Elysia Martinez

Austin

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

CSR

Thrive Pet Health
Austin
06.2024 - Current
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Handled customer inquiries and complaints in a timely manner.

Sales Associate / Sales Lead Keyholder

Cotton On Group / Fuego Attic Salt
Austin
03.2024 - 08.2025
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Provided accurate information about products, prices and services.
  • Ensured a clean and organized store environment by restocking shelves, organizing displays, and cleaning the sales floor.

Sales Supervisor

Spencer's Gifts
Austin
01.2022 - 07.2025
  • Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
  • Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
  • Delegated work to staff, setting priorities and goals.

Education

High School Diploma -

Crown Point High School
Crown Point, IN
01-2022

Skills

  • Customer service
  • Record keeping
  • Merchandise upselling
  • Staff training
  • Conflict resolution
  • Product knowledge

References

References available upon request.

Timeline

CSR

Thrive Pet Health
06.2024 - Current

Sales Associate / Sales Lead Keyholder

Cotton On Group / Fuego Attic Salt
03.2024 - 08.2025

Sales Supervisor

Spencer's Gifts
01.2022 - 07.2025

High School Diploma -

Crown Point High School

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