ELYSSA GREENE
Chicago,Illinois
Summary
Compassionate Treatment Plan Coordinator recognized for high productivity and efficient task completion. Skilled in patient communication and treatment plan development. Excel in time management, problem-solving, and empathy, ensuring optimal patient care and smooth operation within dental practices.
Overview
3
3
years of professional experience
Work History
Treatment Plan Coordinator
ClearChoice
Chicago, Illinois
01.2026 - Current
- - Coordinated closely with clinical staff to schedule patients strategically, optimizing provider calendars and improving overall center workflow and efficiency.
- - Drove operational efficiency by implementing precise scheduling practices and maintaining clear, proactive communication between clinical and administrative teams.
- - Built and strengthened collaborative relationships with surgeons and anesthesia service providers, aligning expectations and workflows to ensure seamless coordination and set future Treatment Plan Coordinators up for operational success.
- - Supported key administrative functions, including deposits, financial reconciliations, and reporting, contributing to financial accuracy and operational accountability.
Patient Intake Coordinator
ClearChoice
Chicago, Illinois
07.2024 - 01.2026
- - Applied strong problem-solving and critical thinking skills to address patient concerns, resolve scheduling conflicts, and support colleagues in maintaining smooth daily operations.
- - Maintained and proactively managed the center calendar, anticipating scheduling needs, reducing gaps, and maximizing productivity.
- - Created a warm, welcoming, and patient-centered environment that consistently put individuals at ease and contributed to a white glove service experience.
- - Professionally answered and directed high volumes of incoming calls, delivering exceptional customer service while maintaining strong multitasking and organizational performance.
- - Demonstrated adaptability and initiative by taking on additional responsibilities as needed to support team success and organizational goals.
Lead ABA Therapist
Chicago ABA Therapy
Chicago, IL
03.2023 - 07.2024
- Developed and tailored behavioral health therapy plans for children diagnosed with Autism Spectrum Disorder, showcasing an aptitude for understanding and meeting unique client needs.
- Leveraged problem-solving skills to address challenges in therapy sessions and optimize outcomes for clients.
- Implemented data collection and analysis to monitor and assess goal progression, displaying critical thinking and adaptability in therapy strategies.
- Uphold robust engagement and accountability through clear communication with clients, supervisors, and colleagues.
- Coordinated behavior management and reinforcement programming to ensure measurable outcomes, aligning with the strategic focus of creating satisfied clients.
- Implemented individualized treatment plans for clients with autism spectrum disorders.
Education
Bachelor of S.S. - Human Development and Family Studies, Youth and Society
Michigan State University
East Lansing, MISkills
- Microsoft Excel
- MS Products
- Data Analytics
- Time management
- Organization
- Communication
Timeline
Treatment Plan Coordinator
ClearChoice
01.2026 - Current
Patient Intake Coordinator
ClearChoice
07.2024 - 01.2026
Lead ABA Therapist
Chicago ABA Therapy
03.2023 - 07.2024
Bachelor of S.S. - Human Development and Family Studies, Youth and Society
Michigan State University
Websites, Portfolios, Profiles
www.linkedin.com/in/Elyssa-Greene