Elyssa Harris
Oxford,MI
Summary
Versatile professional with a robust background in administrative and customer-focused roles, notably at Roof Maxx. Excelled in enhancing office efficiency and exceeding sales targets through sharp problem-solving and exceptional communication skills. Adept at identifying process improvement opportunities to improve quality control in dynamic research environments. Proven track record in improving customer satisfaction and streamlining operations, leveraging expertise in data analysis and sanitization procedures to drive success.
Overview
4
4
years of professional experience
Work History
Admin
Roof Maxx
Lake Orion, MI
03.2024 - Current
- Answered incoming calls and responded to customer inquiries.
- Managed office supplies inventory and placed orders when necessary.
- Maintained filing system for important documents such as contracts and invoices.
- Created and maintained employee schedules to ensure adequate staffing levels.
Salesperson
Detroit Marketing Company
Troy, MI
10.2023 - 03.2024
- Developed and implemented strategies to meet sales quotas.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Maintained accurate records of customer interactions and transactions.
- Provided personalized service to build relationships with customers.
Package Handler
FedEx
Orion, MI
11.2022 - 02.2024
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Organized packages according to type, size, destination, and other specifications.
- Stacked boxes onto pallets in an efficient manner.
Cleaning Technician
Elite Home Cleaning
Rochester Hills, MI
10.2020 - 10.2023
- Cleaned and sanitized all rooms in a home, including offices, bedrooms, bathrooms, etc.
- Dusted furniture and fixtures throughout the building.
- Inspected equipment to ensure proper functioning.
- Performed deep cleaning duties, such as washing trim and cleaning windows.
Bar Back/Expeditor
Condado Tacos
Troy, MI
09.2020 - 01.2022
- Managed food prep tasks, efficiently organizing work to handle peak dining periods without delays.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Delivered food to guests in a timely manner while following safety protocols.
Education
Associate of Science - Dental Hygiene
Oakland Community College
Bloomfield Hills, MI05-2026
Associate of Science - Biology
Oakland University
Rochester, MI05-2021
Agriscience And Environmental Technologies
Oakland Schools Technical Campus Northwest
Clarkston, MI06-2019
Skills
- Appointment Scheduling Coordinator
- Problem-solving aptitude
- Team Leadership
- Mail handling
- Problem-solving abilities
- Housekeeping
- Sanitization procedures
- Critical thinking skills
- Communication
- Attention to detail
- Customer service
- Sales methods
- Data analysis
- Science and Biology
- Lab skills
- Cell culture
Timeline
Admin
Roof Maxx
03.2024 - Current
Salesperson
Detroit Marketing Company
10.2023 - 03.2024
Package Handler
FedEx
11.2022 - 02.2024
Cleaning Technician
Elite Home Cleaning
10.2020 - 10.2023
Bar Back/Expeditor
Condado Tacos
09.2020 - 01.2022
Associate of Science - Dental Hygiene
Oakland Community College
Associate of Science - Biology
Oakland University
Agriscience And Environmental Technologies
Oakland Schools Technical Campus Northwest
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